Customer reviews from newair.com
NewAir - 29-Bottle Wine Cooler - Stainless Steel
Average customer rating
4.5
(209 Reviews)
Rating breakdown 209 reviews
5 Stars
152
4 Stars
32
3 Stars
7
2 Stars
7
1 Star
11
93%of customers recommend this product.
(
84 out of
90)
Customer Reviews for NewAir - 29-Bottle Wine Cooler - Stainless Steel
Customer Rating
5
This product is amazing and we are enjoying hosting friends!
on April 25, 2022
Posted by: Joe Mamma
from Denver CO
Verified Purchase:No
This product chills our wine to perfection and our friends are going to buy one as well.
I would recommend this to a friend!
Response from newair.comBy newairpwr, newairpwr, April 27, 2022
Thank you for the 5-star review and for posting your comments in regards to this product AWR-290DB. We highly appreciate your feedback and we are glad you enjoy using the unit. Thank you for choosing Newair!
Written by a customer while visiting newair.com
Customer Rating
4
Stylish addition to our kitchen
on June 6, 2022
Posted by: Av8r
from Houston, Tx
Verified Purchase:No
Love the dual temp controls and simple, elegant design. Excellent customer service!
I would recommend this to a friend!
Response from newair.comBy newairpwr, newairpwr, June 8, 2022
Thank you for posting your comments in regards to this product AWR-290DB. We are glad to hear you like the unit's features and I am happy to hear that you are pleased with our customer service provided. Thank you for choosing Newair!
Written by a customer while visiting newair.com
Customer Rating
5
I would buy it again without hesitation
on June 9, 2022
Posted by: Rob
from Maryland
Verified Purchase:No
This is installed in a motor yacht. It has performed well for three years. It is very quiet, has never failed or frosted up. One issue with a sensor which Newaire took care of. Versatile, in cabinet or out. I would not hesitate to buy it again.
I would recommend this to a friend!
Response from newair.comBy newairpwr, newairpwr, June 10, 2022
Thank you for the 5-star review and for posting your comments in regards to this product AWR-290DB. We are glad you enjoy using the unit and I am happy to hear that you are pleased with our customer service provided. Thank you for choosing Newair!
Written by a customer while visiting newair.com
Customer Rating
5
Great Product. Love the Dual Zones
on June 30, 2022
Posted by: Alex
from Scottsdale, Az
Verified Purchase:No
I didn't have room for a huge wine fridge. So glad I found this dual zone which holds the perfect amount of bottles for myself and my wife to enjoy!
I would recommend this to a friend!
Response from newair.comBy newairpwr, newairpwr, July 2, 2022
Thank you for the 5-star review and for sharing your thoughts about your experience using your AWR-290DB. Thank you for choosing Newair!
Written by a customer while visiting newair.com
Customer Rating
5
Newair stands behind its quality products.
on December 13, 2022
Posted by: GH
from Durango, CO
Verified Purchase:No
I purchased three Newair products: two under-counter wine coolers and one under-counter beverage cooler. One of the wine coolers had an issue, and Newair is replacing the unit via a very easy process. In my experience, the best manufacturers are the ones that take care of the inevitable issues that arise without any hassle. That's how Newair has handled the replacement process. With respect to the two other units they are perfect. They look great. They keep the wine and beverages at the perfect temperature. The wine cooler, specifically, is holding two different temperatures (a lower one for white and the higher one for red) dead on. I would definitely purchase another Newair product.
I would recommend this to a friend!
Response from newair.comBy newairpwr, newairpwr, December 21, 2022
Thank you for the 5-star review on the product AWR-290DB. We are glad to hear you like the unit's features and I am happy to hear that you are pleased with our customer service provided. Thank You for choosing Newair!
Written by a customer while visiting newair.com
Customer Rating
1
Stopped working at 12-18 months.
on January 19, 2023
Posted by: KDC
from Connecticut
Verified Purchase:No
Looks beautiful. Unfortunately, it stopped cooling after 12-18 months. I contacted Newair and apparently it's a bad compressor and the whole unit needs to be replaced, however there is only a 1 year warranty. Too bad, since it's a very expensive item.
No, I would not recommend this to a friend.
Response from newair.comBy newairpwr, newairpwr, January 25, 2023
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care
Written by a customer while visiting newair.com
Customer Rating
4
Nice looking unit and easy to use.
on February 10, 2023
Posted by: Daisy
from Long Beach, CA
Verified Purchase:No
I like the dual zone capability. After two months, the light for the control bar went out and needed replacing. However, I contacted New Air on their chat line and was helped immediately by Charles who diagnosed the problem. It's under warranty and I will get a replacement part. Overall, I like the unit- it has been working very well until this light thing and even now is keeping the wines cool!
I would recommend this to a friend!
Response from newair.comBy newairpwr, newairpwr, February 14, 2023
Awesome! I'm happy to hear that you are pleased with our customer service and thank you for posting your comments in regards to this product. Thank you for choosing Newair!
Written by a customer while visiting newair.com
Customer Rating
5
Red, White, and Rose'
on February 15, 2023
Posted by: Rob
from Baltimore, MD
Verified Purchase:No
I had previously purchased a Newair ABR-1770 to store my beer and soda and had been happy with it for over a year so when the wine cooler went out I decided to purchase this unit with 2 cooling zones but cheaper than other units with only one. The wood shelves slide very nicely for access to my bottles and I love having separate temps for my red and white/rose'. Very quiet and looks like a built-in.
I would recommend this to a friend!
Response from newair.comBy newairpwr, newairpwr, February 19, 2023
Thank you for the 5-star review and for posting your comments in regards to this product AWR-290DB. We are glad to hear you like the unit's features and ee are delighted to hear the unit has met your expectations. Thank you for choosing Newair!
Written by a customer while visiting newair.com