Customer reviews from newair.com
NewAir - 29-Bottle Wine Cooler - Stainless Steel
Average customer rating
4.5
(209 Reviews)
Rating breakdown 209 reviews
5 Stars
152
4 Stars
32
3 Stars
7
2 Stars
7
1 Star
11
93%of customers recommend this product.
(
84 out of
90)
Customer Reviews for NewAir - 29-Bottle Wine Cooler - Stainless Steel
Posted by: Garry
from Vancouver, BC, Canada
Verified Purchase:Yes
I purchased this dual zone wine cooler in 2018 and it continues to work great. Last year I had a problem with the upper colder zone, for white wine and beer, as it wasn't reaching the set temperature, so the compressor was running longer and more often. I called the support department's toll free number and they quickly determined the problem was with the sensors. They shipped 2 new sensors, one for each zone, and emailed the instructions to replace them. Seeing I am somewhat handy, I was able to replace the sensors and put it back together. It worked fine and the zones were reaching the set temperature for only 5 months and then the same thing happened. I called the support department and they are shipping 2 more sensors. I must say the company stands behind their products with great support.
Response from newair.comBy newairpwr, newairpwr, April 20, 2022
Thank you for the review and for posting your comments in regards to this product AWR-290DB. We highly appreciate your feedback and we are glad to hear you are also pleased with the customer service that was provided. Thank you for choosing NewAir!
Written by a customer while visiting newair.com
Customer Rating
5
Great Product with good support as well.
on March 10, 2018
Posted by: Tim form Memphis
from Memphis, TN
We use this wine chiller as a two zone cooler for both our white and red wines. It works very well in place of a trash compactor. It has very good temperature control. Overall, normally I can get about 25 bottles in it at a time. I would recommend to anyone looking for a wine chiller that has a great value.
I would recommend this to a friend!
Written by a customer while visiting newair.com
Customer Rating
5
Well built and attractive
on August 31, 2018
Posted by: Peter
from Stockton, CA
We have wanted a wine cooler for some time, but after receiving the NewAir AWR-290DB 29 Bottle Compressor Wine Cooler as a review sample and using it for almost two months we realize we had needed a wine cooler. The wine cooler is solidly built using an attractive combination of stainless steel, glass and black metal. The styling is clean and the blue lighting (which can be turned off) lends a nice accent. We have it in our combined living/dining room and we can only hear the compressor when we aren't listening to music or the television. It isn't noticeable at all over normal conversation. The wine cooler holds 29 bottles if all are standard or Bordeaux-style bottles. If the bottles have wide shoulders, heavy glass, or sloping shoulders, like Burgundy bottles, you will be able to store fewer bottles. I find I get around 20 - 25 depending on the bottle mix. That includes a couple of small dessert wine bottles. Currently we have 25 bottles in a mix of bottle styles in it. To fit magnum or larger-sized bottles you would need to leave out a shelf. Initially the wooden shelves seemed a little lightweight but they hold wine bottles well and slide easily if you place the bottles so they do not rub against the rack above.
I would recommend this to a friend!
Written by a customer while visiting newair.com
Posted by: Anita
from Washington VA
Verified Purchase:Yes
I love this small frig. It is so well designed and the wooden shelves are classy. I had an issue with the lower part of the unit keeping the temperature low enough. Customer service was able to diagnose the problem and send me a correct part to get the unit up and running good as new.
Response from newair.comBy newairpwr, newairpwr, April 20, 2022
Awesome! I'm happy to hear that you are pleased with our customer service and thank you for posting your comments in regards to the NWC029SS01. Thank you for choosing NewAir!
Written by a customer while visiting newair.com
Posted by: Joe88
from Undisclosed
Verified Purchase:Yes
So far, works like it's supposed to, it's a nice design, and it fits where I needed it.
Response from newair.comBy newairpwr, newairpwr, April 20, 2022
Thank you for the 5-star review.Thank you for choosing Newair!
Written by a customer while visiting newair.com
Posted by: Bobber
from US
Verified Purchase:Yes
Bought two week ago, not noisy. Only negative is there is no way you can get 29 normal size bottles in this cooler. Also set up directions where very vague.
Written by a customer while visiting newair.com
Customer Rating
4
What I love most about this wine fridge
on November 16, 2021
Posted by: Jim the Cop'd
from Charleston, SC
Verified Purchase:No
What I love most about this wine fridge is that it's quiet, stores a decent amount of wine, and keeps both zones at the temperature I set it to. One way to improve the unit is to put a top zone drip tray so the pc board won't be damaged.
I would recommend this to a friend!
Response from newair.comBy newairpwr, newairpwr, April 20, 2022
Thank you for posting your comments in regards to this product AWR-290DB. We highly appreciate your feedback. Thank you for choosing Newair.
Written by a customer while visiting newair.com
Customer Rating
4
Great Features, Excellent service
on November 15, 2021
Posted by: Tim A
from Denver, CO
Verified Purchase:No
I purchased this Newair undercounter wine fridge because it has great features (dual zone, variable height drawers, wood shelves) yet is value priced. The fridge had a cooling problem to which service responded immediately with options, and ultimately a replacement unit. I'm extremely pleased that Newair stands behind their products and look forward to many years of use.
I would recommend this to a friend!
Response from newair.comBy newairpwr, newairpwr, April 20, 2022
Hi, Thank you for taking the time to leave a review on your Newair Product AWR-290DB. I am happy to hear that you are pleased with our customer service provided. Thank You for choosing Newair!
Written by a customer while visiting newair.com