Customer reviews from newair.com
NewAir - 15” Built-in 29 Bottle Dual Zone Compressor Wine Fridge with Beech Wood Shelves - Stainless steel
Average customer rating
4.4
(212 Reviews)
Rating breakdown 212 reviews
5 Stars
152
4 Stars
32
3 Stars
8
2 Stars
8
1 Star
12
91%of customers recommend this product.
(
85 out of
93)
Customer Reviews for NewAir - 15” Built-in 29 Bottle Dual Zone Compressor Wine Fridge with Beech Wood Shelves - Stainless steel
Posted by: Jessie
from Austin, TX
Verified Purchase:Yes
Stylish wine fridge. It's a compact unit that looks great and has dual zones for wine and red. Can get a good number of bottles in the fridge. Also, great customer service. Had an issue with the first unit and it was replaced. The second unit works well and is relatively quiet.
Response from newair.comBy newairpwr, newairpwr, April 20, 2022
Thank you for taking the time to leave a review on your AWR-290DB. We are delighted to hear you are pleased with the customer service provided. Thank you for choosing Newair!
Written by a customer while visiting newair.com
Posted by: Uconn523
from Austin, TX
Verified Purchase:Yes
The NewAir wine fridge looks great in our house. Glad we have it. Nice product.
Response from newair.comBy newairpwr, newairpwr, April 20, 2022
Thank you for the 5-star review and for sharing your thoughts about the AWR-290DB.Thank you for choosing NewAir!
Written by a customer while visiting newair.com
Customer Rating
5
Excellent design and quality!
on November 10, 2016
Posted by: Carolann
from East Stroudsburg PA
We were thrilled to get this wine cooler. It's whisper quiet and looks stunning in our kitchen. The dual temp controls are perfect for storing our wines and beer. The cedar shelving is all top quality and houses the bottles perfectly! It has enough room for 29 standard bottles of wine. The "up" and "down" temperature control buttons are super easy to use and the one light button, which controls the LED internal light is a stunning addition. We couldn't be happier with it!
I would recommend this to a friend!
Written by a customer while visiting newair.com
Customer Rating
5
Nearly silent, stylish design, flexible storage
on January 21, 2020
Posted by: jhkoenig
from San Francisco, CA
Verified Purchase:Yes
The wine fridge arrived well packaged, with plenty of Styrofoam and crush space to protect it from shipping damage. As a result, the unit was perfect when unpacked! The only assembly required was attaching the front door handle. This was simple to accomplish: just use the two provided screws and the fridge was ready to use. The unit has leveling feet, but no adjustment was required for us. The wine fridge features two temperature zones, one for reds and one for whites. Once I set the temperatures, the desired temperatures were reached within about 15 minutes. I was struck by how quietly the refrigerator ran while it was cooling as quickly as it could. We have owned several other wine fridges and the noise associated with most of them was a real concern. This unit was placed immediately beside the primary TV-watching couch and the silence will really be appreciated. Another plus: the heat from the cooling unit is vented out the front, so it can be built in under a counter or tucked into a corner like we did. The slide-out shelves are arranged to accommodate differing bottle styles and sizes. One shortcoming of many wine refrigerators is their inability to handle champagne, pinot noir, or exotic bottle shapes. With this unit, though, there is a shelf pretty much for every size and shape. Frequently overlooked before purchase, but this is a huge plus for this fridge! After living with this wine fridge for a week, I am very pleased. Best features: nearly silent, attractive styling (the deep blue interior lighting is fun) and flexible wine storage options. I absolutely recommend this unit!
Response from newair.comBy newairpwr, newairpwr, April 20, 2022
Thank you for the 5-star review and for posting your comments in regards to this product. We highly appreciate your feedback. Thank you for choosing NewAir.
Written by a customer while visiting newair.com
Customer Rating
2
Overall Customer Service
on March 14, 2020
Posted by: MJacks
from Charlotte NC
The customer service experience with NewAir was horrendous. They were extremely incompetent in the product and not customer savvy. The product itself has a great appearance but I did have a small dent. I contacted NewAir about they dent and they disregarded as "normal". Overall pretty quite but does make noise, not unbearable but not silent.
Response from newair.comBy newairpwr, newairpwr, April 20, 2022
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with the AWR-290DB. I am sorry to hear you are not satisfied with the services provided. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with the AWR-290DB. I am sorry to hear you are not satisfied with the services provided. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Written by a customer while visiting newair.com
Posted by: Sherry C
from Katy, TX
Verified Purchase:Yes
We bought this in November 2020 and it worked well, quiet, and fit nicely in our space. For some reason it stopped cooling. Frustrating but, customer service took their time to help me, sent me replacement parts and helped me through it all. Even if the fridge gave us a hard time temporarily the customer service made it all worth the purchase. Would definitely recommend to others.
Response from newair.comBy newairpwr, newairpwr, April 20, 2022
Thank you for taking the time to leave a review on your AWR-290DB. We are delighted to hear you are pleased with our customer service provided. Thank you for choosing NewAir!
Written by a customer while visiting newair.com
Posted by: pruth
from Oregon
Verified Purchase:Yes
I just completed a remodel on my kitchen and added the 15" dual zone Newair cooler. LOVE IT
Response from newair.comBy newairpwr, newairpwr, April 20, 2022
Thank you for taking the time to leave a review on your AWR-290DB. Thank you for choosing Newair!
Written by a customer while visiting newair.com
Customer Rating
5
A must have wine cooler for wine lovers
on August 29, 2018
Posted by: Nay
from Atlanta GA
There are so many great things about this wine cooler. The design is sleek. It is very quiet and it has dual temperature controls. I love being able to store both white and red wind in the cooler. It's also a great stand alone cooler although I do plan to have in built into my kitchen at some point.
I would recommend this to a friend!
Written by a customer while visiting newair.com