Customer reviews from Newair
NewAir - 15 Built-in 29 Bottle Dual Zone Compressor Wine Fridge with Beech Wood Shelves - Stainless Steel
Average customer rating
4.5
(310 Reviews)
Rating breakdown 310 reviews
5 Stars
224
4 Stars
45
3 Stars
14
2 Stars
11
1 Star
16
92%of customers recommend this product.
(
117 out of
127)
Customer Reviews for NewAir - 15 Built-in 29 Bottle Dual Zone Compressor Wine Fridge with Beech Wood Shelves - Stainless Steel
Customer Rating
5
Sleek Design and Soundless
on April 30, 2021
Posted by: Isa1
from Queens, New York
I am attached to this wine cooler! It has an elegant design that elevates the space you put it in. One of the biggest plus for me is that it is quiet! It is able to hold a good number of wine bottles in two different temperature settings, perfect for both red and white wines. You can also adjust the levels of the racks based on the size of your wine bottles. The set-up was a breeze and not complicated at all! Overall, love the product and highly recommend!
Response from NewairBy Newair, Customer Service, May 3, 2021
Thank you for taking the time to leave a review on your AWR-290DB. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Great Value! Superb Quality!
on May 4, 2021
Posted by: 22Mike33
from Raymond, MS
I’ve had this wine fridge for over a year now and it continues to work and look great. The LEDs are aesthetically pleasing and it keeps my wines at the prescribed temperature. I highly recommend this product for any wine enthusiast!
Response from NewairBy Newair, Customer Service, May 5, 2021
Thank you for the 5-star review and for sharing your thoughts about the AWR-290DB.Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Looks great in our house!
on May 13, 2021
Posted by: Quinn Place
We bought this wine fridge about a year ago and love how it looks in our house! It also works very well and no complaints :)
Response from NewairBy Newair, Customer Service, May 13, 2021
Thank you for the 5-star review and for sharing your thoughts about the AWR-290DB.Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
4
High End Aesthetic
on May 21, 2021
Posted by: AshleyK87
from Parker, CO
We love the way it looks in our kitchen, very high end. The Dual Zone feature is also nice. It does not fit 29 bottles as advertised.
Response from NewairBy Newair, Customer Service, May 23, 2021
Thank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit. If you need any further assistance with your unit or have any questions please give us a call at 855-963-9247 select customer service. Best Regards, Customer Service
Written by a customer while visiting Newair
Customer Rating
1
Fridge down, fridge down
on May 24, 2021
Posted by: Unhappy customer May21
from Alexandria, Virginia
Wine cooler not working be after one week. Error message. Awakened in the middle of the night to noise and and flashing lights. None of the buttons work. Called geek squad and they were unable to fix. After one week of owning.
Response from NewairBy Newair, Customer Service, May 24, 2021
Hi,Thank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At Newair our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Best Regards,
Customer Care
Written by a customer while visiting Newair
Customer Rating
3
Not a Two Zone!
on May 24, 2021
Posted by: Bern
from Newfoundland, Canada
We hare building a new home and were looking for a good, two-zone wine fridge. After months of looking, we settled on the NewAir 29 bottle two zone built in. It arrived this week. Looks pretty, especially with the blue-coloured lights. However, using my own digital thermometer reveals that the fridge is definitely not a two temperature zone appliance. I have the upper zone set to 9 Celsius and the lower zone set to 15 Celsius. My thermometer reveals the temperature to be the same in both zones......fluctuating between 12.7 and 12.9! This wine cooler was one of the more expensive options, so we selected it, hoping that “more expensive” would translate into better results. Not so! We have a two-zone wine fridge that offers just a single temperature result! I do not recommend this product!
Response from NewairBy Newair, Customer Service, May 24, 2021
Hi,Thank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At Newair our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Best Regards,
Customer Care
Written by a customer while visiting Newair
Customer Rating
4
Great product support
on May 24, 2021
Posted by: J Smit
from Miami
I purchased my wine fridge 2 months ago. It is a really stylish addition to my kitchen and I am very glad I decided to go with this model. There was however an issue after using it for a month - I reached out to the product support chat section where Alai was extremely helpful, asking the right question to diagnose the issue and promptly provided the support I needed!
Response from NewairBy Newair, Customer Service, May 24, 2021
Thank you for taking the time to leave a review on your unit. We are delighted to hear you are pleased with our customer service provided. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Great addition to our kitchen
on May 28, 2021
Posted by: Dave57
from Clinton, New York
Our wine cooler looks wonderful in our kitchen. Our friends are so impressed that we have a wine cooler!
Response from NewairBy Newair, Customer Service, May 30, 2021
Thank you for the 5-star review.Thank you for choosing Newair!
Written by a customer while visiting Newair