Customer reviews from bosch-home.com
Bosch - Benchmark Series 29.7" Built-In Single Electric Convection Wall Oven - Stainless Steel
Average customer rating
4.5
(183 Reviews)
Rating breakdown 183 reviews
5 Stars
141
4 Stars
23
3 Stars
6
2 Stars
3
1 Star
10
86%of customers recommend this product.
(
105 out of
122)
Customer Reviews for Bosch - Benchmark Series 29.7" Built-In Single Electric Convection Wall Oven - Stainless Steel
Customer Rating
1
Hasn't worked yet
on July 23, 2020
Posted by: Frank
I have had the oven for less than two months and it has now broken for a fouth time. It came with a non-working fan. Then the glass in the door had to be replaced. The clock has stopped keeping the correct time and now the oven shuts off within five seconds of being turned on. What is troubling is that I also have the left opening door oven and it so far has two of the same problems.
Response from bosch-home.comBy CJ, CS, July 27, 2020
Hi Frank, thanks for your review. We apologize this has been your experience and appreciate you bringing it to our attention. We understand that you have posted another review and that our customer service team is working to resolve these concerns. If you have additional questions or concerns, please contact our 24/7 customer service team at 800-944-2904, who would be happy to provide real-time assistance. You may also email our team at BoschCare@bshg.com with your contact information, and we'll be happy to respond.
Written by a customer while visiting bosch-home.com
Customer Rating
1
Under performing
on December 22, 2024
Posted by: Disappointed
Would give this a Zero star rating if we could. Been using this oven for 2 ½ years since completing our new house. Initially preheating took way too long, even in Fast Preheat mode. Had a service tech come out a month or two in. Some testing and adjustment was made but we experienced no real difference in preheat times. Over the past year, the oven has increasingly not gotten to set temperature or it does not keep to set temperature during use. We placed a stand alone thermometer in the oven to check temperature. Just now baking cookies, its set to 360 even though recipe calls for 350. Cookies have been in 35 minutes. Oven temperature hovering around 325.
The controls are much too sensitive to touch as the slightest inadvertent brush of the hand results in a beep and change. The controls also have no light so at times they are hard to read.
We would replace this oven if we could.
No, I would not recommend this to a friend.
Response from bosch-home.comBy TM, CS, December 30, 2024
Hi Disappointed, thanks for your review. We are sorry to hear of the difficulties you are experiencing with your appliance and we apologize for any inconvenience. If service is necessary, please use the following link to locate a Bosch authorized service provider in your area: https://www.bosch-home.com/us/owner-support/repair-service. For any additional assistance, please call our Customer Support team at 1-800-944-2904. Thank you.
Written by a customer while visiting bosch-home.com
Customer Rating
5
Side open ovens
on June 17, 2015
Posted by: Deedee
[This review was collected as part of a promotion.] These ovens are amazing. They cook very well and are a great idea for those of us who have arthritis.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5
Wonderful
on August 14, 2015
Posted by: beckzed
[This review was collected as part of a promotion.] We recently built a new home and bought all Bosch appliances for the kitchen. This oven is by far my favorite purchase. I love the left swing door, I am not afraid of being burned inadvertently and our daughter is able to help get items in and out with ease. The control panel is easy to use and read. I also like that the control panel can be locked. An expensive appliance, but worth it!
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5
Love this Oven
on August 29, 2015
Posted by: Bank
[This review was collected as part of a promotion.] Just moved into a new home with this great built-in oven
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5
Love the Auto Temp Probe
on November 28, 2015
Posted by: JanM
[This review was collected as part of a promotion.] Bought this oven during complete kitchen remodel. Am thrilled with ease of operation.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5
Excellent oven and the swing door is awesome!
on December 8, 2015
Posted by: Family_C
[This review was collected as part of a promotion.] We are very happy to have purchased the left swinging oven door for our new kitchen. We combined it with the Combination Speed Oven and it is working out extremely functional for our everyday use. The full size oven cooks great and the convection baking makes my cookies that much better looking! It bakes even every batch I make. The convection roast feature is also a great asset. The swinging door and panel are very attractive and compliment our kitchen by adding sleek contemporary design. I prefer this panel light up colour (cool white LED) to the yellow white old look of the clock on the combo speed oven/microwave we install above this full size wall oven.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
4
Great combo features
on February 5, 2018
Posted by: tau001
[This review was collected as part of a promotion.] Newly remodeled kitchen & this is my fittest electric wall oven. Love the baking features flexibility (convection & regular). Also love the style - left door swing.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com