Customer Reviews for Bosch - Benchmark Series 30" Built-In Double Electric Wall Oven with True Convection - Stainless Steel
Customer Rating
5
Wonderful for entertaining
on March 25, 2022
Posted by: Hfran
We remodeled our kitchen and after researching choose this model. The controls are very intuitive. Two ovens are wonderful for entertainment. It works like a charm for all those Thanksgiving dishes. It cooks evenly and you can set the timer and fo other chores. We haven't yet explored all the nice features of this appliance.
It's wonderfully convenient having two ovens. I can bake & roast concurrently, maki g more varied menu items. Love the convection option on both ovens.
[This review was collected as part of a promotion.] After being oven-less for 3 yrs , our choice not to replace the oven till we could complete a remodel, i am so enjoying baking, roasting and broiling again! The Bosch double oven is beautiful s c works flawlessly. I am especially enjoying the convection feature.
bought these in 2015. in the first year of usage, they had to replace the motherboard, as he ovens would turn on on their own. 2 years later, the oven from time to time would not turn on, regardless of which setting i chose. ( and no the panel lock wasn't on) I had to reset the breakers to fix the issue. after it happened a few times I called in for a repair man, since i had the extended warranty and they told me to go reset the breaker. I said when you invest in such expensive high end ovens. this should be the solution. They said, if that fixes it, and a repair guy comes out, id get charged!! I mean really!! a) why bother buying extended warranty and b) is this what a high end oven should function like? What happened to standing behind your BRAND! to me this is a manufacturer Defect, and should be dealt like one. A company that doesn't accept responsibility and wants to rectify is products issues, shouldn't use a tagged line " invente for Life" You should want your customers to brag about your products and the service. They may look nice, but they don't deliver on quality, robustness and consistency. I am a baker and cook, with a small home business, its very very Frustrating and stressful! If there is a solution I'd love to hear it
[This review was collected as part of a promotion.] I have owned this oven for six years. I've had the repair man here six or seven times. The probe fails time and time again. The "mother board" has been replace, the jack for the probe has been changed and worked for a few months. Now , for the first time, I get an error code E122 which an online website says it's a "shorted touch pad"! This oven was a small fortunre, for an oven, and I've had it!!!!
No, I would not recommend this to a friend.
Response from bosch-home.comBy CM, CS, December 20, 2021
Hi susannaK, we're sorry to hear this has been your experience and appreciate you bringing it to our attention. We will be sure to share this information with our product team. If you have additional questions please contact our 24/7 customer service at 800-944-2904.
[This review was collected as part of a promotion.] I kind of ordered these out of convienece since I was already ordering two of their refrigerators (which I LOVE) and two dishwashers (which I later switched to Miele - which was for the better, all be it more expensive.) They are hands down the best ovens I have used to date. I overhauled my last kitchen about 6 years ago and went with Dacor double ovens but was never satisfied with the product. Temperature control was difficult and the ovens never reheated well after opening. After completing the renovations on our new home just in time for thanksgiving 2021, all three of my Bosch ovens (we repurposed the existing kitchen oven in the Lower level bar) delivered a fantastic turkey, ham and sides galore for a fabulous feast. It was the first time I didn't dry out a ham and the turkey was literally fall off the bone. I couldn't be happier, and can't say enough about their performance. Even my frozen pizzas come out better! I am so glad I "lucked" into purchasing them.
[This review was collected as part of a promotion.] Love the size ! I tried the meat probe, so it automatically turned off when done (yeah! no more overcooked meat when I get caught up in work)
[This review was collected as part of a promotion.] After owning other high end double oven suchs as GE Profile and JennAire, I have no gone back to bosch for the second time. Bosch is the most consistent in performance and has rhe most useful features. Bosch has modes that no other manufacturer has rhat actually improves cooking. The only real negative is that only one oven has a meat probe.