Customer reviews from bosch-home.com
Bosch - Benchmark Series 29.8" Built-In Single Electric Convection Wall Oven - Stainless steel
Average customer rating
4.5
(81 Reviews)
Rating breakdown 81 reviews
5 Stars
61
4 Stars
13
3 Stars
1
2 Stars
2
1 Star
4
89%of customers recommend this product.
(
48 out of
54)
Customer Reviews for Bosch - Benchmark Series 29.8" Built-In Single Electric Convection Wall Oven - Stainless steel
Customer Rating
5
MODERN ENGINEERING!!!
on May 13, 2015
Posted by: JIMMIE
[This review was collected as part of a promotion.] WE BOUGHT THIS LAST MONTH AND LOVE THE LOOK, FEATURES,EASE OF USE AND MODERN FEATURES. I CAN SEE THE ENGINEERING HAS MADE ALL THE DIFFERENCE.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5
SPECIAL WITH DOOR
on September 17, 2015
Posted by: madeleine
[This review was collected as part of a promotion.] Love the oven door opening from the right side..easier to slide food into the oven without leaning over a regular oven door.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5
LOVE THE SWING DOOR
on November 16, 2015
Posted by: pamela
[This review was collected as part of a promotion.] I've been using the oven for 3 months and it's been great. Swing door model bought because of anticipated wheelchair user but they haven't moved in yet. Even so, I love the swing door myself, and the full extension rack. Controls are nicely intuitive.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
2
WARNING: Great design but faulty electronics
on December 9, 2018
Posted by: boschuser
[This review was collected as part of a promotion.] Really liked the side opening door, which makes it much easier to access the oven. However, the touch panel is faulty - stopped working after just over a year. Others have had the same issue. Would be very careful about buying Bosch because of their apparent poor quality control.
No, I would not recommend this to a friend.
Written by a customer while visiting bosch-home.com
Customer Rating
1
Hasn't worked yet
on July 23, 2020
Posted by: Frank
I have had the oven for less than two months and it has now broken for a fouth time. It came with a non-working fan. Then the glass in the door had to be replaced. The clock has stopped keeping the correct time and now the oven shuts off within five seconds of being turned on. What is troubling is that I also have the left opening door oven and it so far has two of the same problems.
Response from bosch-home.comBy CJ, CS, July 27, 2020
Hi Frank, thanks for your review. We apologize this has been your experience and appreciate you bringing it to our attention. We understand that you have posted another review and that our customer service team is working to resolve these concerns. If you have additional questions or concerns, please contact our 24/7 customer service team at 800-944-2904, who would be happy to provide real-time assistance. You may also email our team at BoschCare@bshg.com with your contact information, and we'll be happy to respond.
Written by a customer while visiting bosch-home.com
Customer Rating
1
Under performing
on December 22, 2024
Posted by: Disappointed
Would give this a Zero star rating if we could. Been using this oven for 2 ½ years since completing our new house. Initially preheating took way too long, even in Fast Preheat mode. Had a service tech come out a month or two in. Some testing and adjustment was made but we experienced no real difference in preheat times. Over the past year, the oven has increasingly not gotten to set temperature or it does not keep to set temperature during use. We placed a stand alone thermometer in the oven to check temperature. Just now baking cookies, its set to 360 even though recipe calls for 350. Cookies have been in 35 minutes. Oven temperature hovering around 325.
The controls are much too sensitive to touch as the slightest inadvertent brush of the hand results in a beep and change. The controls also have no light so at times they are hard to read.
We would replace this oven if we could.
No, I would not recommend this to a friend.
Response from bosch-home.comBy TM, CS, December 30, 2024
Hi Disappointed, thanks for your review. We are sorry to hear of the difficulties you are experiencing with your appliance and we apologize for any inconvenience. If service is necessary, please use the following link to locate a Bosch authorized service provider in your area: https://www.bosch-home.com/us/owner-support/repair-service. For any additional assistance, please call our Customer Support team at 1-800-944-2904. Thank you.
Written by a customer while visiting bosch-home.com
Customer Rating
5
Love this Oven
on August 29, 2015
Posted by: Bank
[This review was collected as part of a promotion.] Just moved into a new home with this great built-in oven
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5
Love the Auto Temp Probe
on November 28, 2015
Posted by: JanM
[This review was collected as part of a promotion.] Bought this oven during complete kitchen remodel. Am thrilled with ease of operation.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com