Customer reviews from bosch-home.com
Bosch - Benchmark Series 29.8" Built-In Electric Convection Double Wall Oven - Stainless Steel
Average customer rating
4.5
(28 Reviews)
Rating breakdown 28 reviews
5 Stars
21
4 Stars
5
3 Stars
0
2 Stars
0
1 Star
2
90%of customers recommend this product.
(
19 out of
21)
Customer Reviews for Bosch - Benchmark Series 29.8" Built-In Electric Convection Double Wall Oven - Stainless Steel
Customer Rating
1
Steam cleaning results in service call 3 for 3
on September 30, 2015
Posted by: Disappointed Customer
We moved into our new home in February 2015 and LOVED this steam oven, until I used the steam clean cycle. After using the steam clean cycle the first time, the display screen would not continue to display what the oven was set to after the door was opened/closed. Usually the oven would remain on, but it no longer indicated it was on. Fortunately when this first happened, I went back into the kitchen late at night; otherwise it would have been on all night. The main control panel was replaced during the first service call. I cleaned it again (about 2 months later) and the same issue reoccurred. That time the repairman indicated they were going to replace all the panels they could replace. After the 2nd repair, the touch screen required firmer pressure to make the selections work. I just cleaned the oven again (third cleaning), and the same issue happened again. I have a call into the retailer and will be scheduling more service calls. The steam cleaning function isn't great, but it is better than just wiping it out. I would expect more from an oven in this price range and am concerned I spent a significant amount of money and will be dealing with long-term issues. It is great for cooking, but it has been a major inconvenience for two working parents and a hazard in the event it appears to be off and is actually on for an extended period, which is why I rated it "Poor". Definitely not what we expected from Bosch. The lower convection oven continues to work great. I inadvertently posted this review on the stand alone steam oven, but this is the model we actually have.
No, I would not recommend this to a friend.
Response from bosch-home.comBy CM, CS, January 9, 2023
thank you for sharing your review and experience with your Bosch appliance. We're sorry to hear of your disappointment. We will be sure to share this information with our product team.
Written by a customer while visiting bosch-home.com
Customer Rating
5
Excellent
on April 30, 2020
Posted by: Maria kitchen
[This review was collected as part of a promotion.] Great and beautiful appliance, easy to use, elegant, I really love how looks on my kitchen
Written by a customer while visiting bosch-home.com
Customer Rating
5
Nice surprise!!
on May 20, 2020
Posted by: Kristina K
I bought the combination steam oven option and honestly had no idea what I was buying but it sounded very cool. After only a month in our new home using the oven, I could not be happier with my decision. We are using the steam and steam/convection option weekly. From proofing dough to steaming vegetables and fish perfectly ..I'm beyond impressed. I wish there were more cookbooks out there for steaming, but I know it will eventually find its way to the US. I say go for it! You won't regret.
Written by a customer while visiting bosch-home.com
Customer Rating
5
Baking At It's Best
on July 21, 2020
Posted by: Kitchen Queen
[This review was collected as part of a promotion.] If you want to bake the perfect cookies, cakes and pies this is your oven. If you want your meats moist and tender, this is your oven. My favorite thing is to roast lamb chops in this oven. No matter what you bake, roast or broil you will not go wrong. I am going to be taking apart a brand new kitchen, just so that I can install this oven along with the steam oven. Once you have the Bosch experience you will not want anything else. Unfortunately my house won't be ready until June 2021. Counting down the days while I dream about my new Bosch Kitchen.
Written by a customer while visiting bosch-home.com
Customer Rating
5
I love this
on March 16, 2022
Posted by: Andrew
Gender:Male
Travel companions:Spouse
I would buy his forever it is great
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5
Love these ovens!
on August 6, 2023
Posted by: Talbots
[This review was collected as part of a promotion.] The combination steam and convection are terrific. We can cook anything quickly in the steam oven, better than our microwave. The convection oven's features and design are wonderful. We are going to cook more with these great appliances. Beautiful, sleek design for our kitchen.
Written by a customer while visiting bosch-home.com
Customer Rating
5
BOSCH Benchmark Combo Oven - Nice!!
on October 28, 2023
Posted by: Jerry
[This review was collected as part of a promotion.] I've enjoyed the BOSCH Brand. Remodeled my home, and now we're continuing with the Bosch all Electric Combo Oven. Works Great!
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5
Roasted my turkey in my new oven
on December 2, 2023
Posted by: Double-oven cook
[This review was collected as part of a promotion.] My Thanksgiving turkey was golden and moist. BUT it takes a long time to preheat, so I pressed the fast pre-heat. Igets alittle confusing in that you have to know if you are pressing the button for lower oven. And make sure you know which one you are adjusting temps to.
After Thanksgiving I used the self- clean. You can only clean one oven at a time. So far so good. I refer to the booklet-manual to know what the other settings are. The customer service on the phone is personable. I much prefer a person than AI.
After Thanksgiving I used the self- clean. You can only clean one oven at a time. So far so good. I refer to the booklet-manual to know what the other settings are. The customer service on the phone is personable. I much prefer a person than AI.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com