Customer reviews from otterbox.com
OtterBox - Commuter Series Case for Google Pixel XL - Black
Average customer rating
4.2
(36 Reviews)
Rating breakdown 36 reviews
5 Stars
21
4 Stars
7
3 Stars
4
2 Stars
2
1 Star
2
85%of customers recommend this product.
(
29 out of
34)
Customer Reviews for OtterBox - Commuter Series Case for Google Pixel XL - Black
Posted by: nick
Verified Purchase:Yes
Otterbox makes a pretty solid product. I haven't had any nasty spills with my current phone, but I did woth my old one and ot protected just fine. The case fits especially snug around the phone, which worries me a little that there isn't much give, but I'm no longer afraid of dropping my phone.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Lima bean
Verified Purchase:Yes
Overall this phone case is excellent in quality. It is a 2-layered phone case that comes with a separate hard rubber interior casing and a hard plastic exterior frame making it very sturdy. I feel very confident holding my phone with this case on knowing my phone feels protected. The only minor con I have about this case is having to press the power and volume buttons with a bit of pressure but other than that this is a great case.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: vaughn83
Verified Purchase:Yes
the case is ok.. would much rather have the symmetry case
Written by a customer while visiting otterbox.com
Posted by: dtyros
Verified Purchase:Yes
Title says it all, never had a complaint with an OtterBox with all of my devices.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: OttrLvr
Verified Purchase:Yes
I purchased this for my husband and am truly amazed, not only does it fit like a glove but it really does a great job of protecting his phone. Def worth the wait, really impressed with products continuously and never ceasing to amaze!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: LGrandhe
Verified Purchase:Yes
I have been using OtterBox Cases for @ 6 years and never had a complaint regarding quality of the product. My phones have survived several falls on concrete surfaces and and stairwell.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: RcPopcan
Verified Purchase:Yes
Ive bought an otter box for my past 6 phones (from iphone 3-6, sansung s7 and now my pixel) the evolution of this product has been amazing, every case ive had before has fallen apart but this one i can tell will be tough and amazing
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Drako2602
Verified Purchase:Yes
Hello I purchased a little while ago it's a good case but issue is when hitting the power button it takes some force to actually push it down that's one negative but it is something that is used pretty often
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , June 13, 2017
Hi Drako,
We appreciate your feedback! We’re sorry that the power button on this Commuter case is being difficult. This is understandably disappointing and we certainly want to get things turned around for you.
Sometimes at first the control buttons may be a tad rigid but after a bit of use they should become easier to manipulate. If you find that this problem persists please do not hesitate to give our friendly Otters a call at 1-855-688-7269, and we will gladly get a warranty replacement arranged!
Best,
OtterBox Customer Service Team
We appreciate your feedback! We’re sorry that the power button on this Commuter case is being difficult. This is understandably disappointing and we certainly want to get things turned around for you.
Sometimes at first the control buttons may be a tad rigid but after a bit of use they should become easier to manipulate. If you find that this problem persists please do not hesitate to give our friendly Otters a call at 1-855-688-7269, and we will gladly get a warranty replacement arranged!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com