Customer reviews from otterbox.com
OtterBox - Defender Series Modular Case for Google Pixel - Borealis
Average customer rating
4.4
(85 Reviews)
Rating breakdown 85 reviews
5 Stars
53
4 Stars
20
3 Stars
7
2 Stars
4
1 Star
1
96%of customers recommend this product.
(
76 out of
79)
Customer Reviews for OtterBox - Defender Series Modular Case for Google Pixel - Borealis
Posted by: 61chick
Verified Purchase:Yes
I absolutely love this case. I had an Otterbox on a previous model phone and liked it (it was the Commuter series) but it was a little bulky. When I got my new Pixel, I got talked into buying a sleek case at the phone store and I stupidly thought that it would be fine. I proceeded to drop my phone a couple times on my cement garage floor and had to have it replaced once. Decided I needed another Otterbox case so I ordered this Defender Series case and love it! Super thankful I switched to another Otterbox as I just knocked my phone off my standing desk! Phone is totally fine! It is not super sleek but it protects like nothing else!
Also - love the color as it stands out better in my purse or workout bag, My husband ordered the black one and love it too!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: John is not my name
Verified Purchase:Yes
It is nice and solid but the plastic over the screen
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Paul
Verified Purchase:Yes
Just purchased for my pixel, wish I got it B4 my screen cracked. It's great and I love the adjustable belt clip!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Chuck
Verified Purchase:Yes
Had to return item. Defender was not right for iPhone 7; phone rattled around in case not a proper fit. Camera lens slot was blocked for selfies. And once in case there was no access for home button !!!! .No stars !!!!!!
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, September 4, 2018
Hi Chuck,
We're sorry to hear that this Defender series did not end up working out well for you! Unfortunately, the case purchased is actually only compatible with the Google Pixel 5" device, which explains the misalignment and improper fit. We apologize for any miscommunication surrounding this, and we're glad that our friendly Otters have already launched a return for you.
If you are still looking for superior protection for your iPhone 7, we do have a Defender case that is specifically built for that phone. Feel free to check it out via the link below, and give us a call at 1-855-688-7269 with any further questions!
https://www.otterbox.com/en-us/apple-iphone-7-apple-iphone-8/defender-series-case/77-56603.html#start=1
Sincerely,
OtterBox Customer Service Team
We're sorry to hear that this Defender series did not end up working out well for you! Unfortunately, the case purchased is actually only compatible with the Google Pixel 5" device, which explains the misalignment and improper fit. We apologize for any miscommunication surrounding this, and we're glad that our friendly Otters have already launched a return for you.
If you are still looking for superior protection for your iPhone 7, we do have a Defender case that is specifically built for that phone. Feel free to check it out via the link below, and give us a call at 1-855-688-7269 with any further questions!
https://www.otterbox.com/en-us/apple-iphone-7-apple-iphone-8/defender-series-case/77-56603.html#start=1
Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: pablocosta
Verified Purchase:Yes
There are so-called rugged cases and then there is OtterBOX Defender. I used to use Griffin cases, bud they had some pretty weak spots in inner frame around charging ports that break again and again on every new case.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com