Customer reviews from startech.com
StarTech.com - Dual eSATA/USB 3.0 Hard Drive Duplicator Dock - Black
Average customer rating
3.5
(18 Reviews)
Rating breakdown 18 reviews
5 Stars
8
4 Stars
4
3 Stars
0
2 Stars
1
1 Star
5
Customer Reviews for StarTech.com - Dual eSATA/USB 3.0 Hard Drive Duplicator Dock - Black
Customer Rating
4
Nice stuff but little bit slow
on May 31, 2016
Posted by: Konstantin
Its nice if you works with HDDs and SSDs. Just plug in and done. You can see all the data of multiple HDDs and copy them between them. I'm satisfied. But about duplication, it is a little slower that i was thinking. Did clone HDD to another one of 500 GBs and its took about 2 with half hours...
If i was using some desktop with 2 disks, both connected over SATA III, it was going be done in 30 minutes. So, its good for duplication when you what to make 2 clicks and start duplicate and going to deal with another things, but not for extreme fast cloning. (If you planning to deploy large environments, or class room).
If i was using some desktop with 2 disks, both connected over SATA III, it was going be done in 30 minutes. So, its good for duplication when you what to make 2 clicks and start duplicate and going to deal with another things, but not for extreme fast cloning. (If you planning to deploy large environments, or class room).
Written by a customer while visiting startech.com
Customer Rating
5
Duplicates hard drives in no time!
on September 14, 2017
Posted by: sgto416
At work we have had some people using laptops that were using 5400 and 7200RPM hard drives and with how economical solid state drives are these days the upgrade for the productivity gains of endusers just makes sense! Depending on how much data is on a hard drive I have cloned drives in as little of 12 minutes and some have taken 25 minutes.
The SDOCK2U33RE eSATA / USB 3.0 Hard Drive Duplicator Dock is easy to use and a must for all IT departments!
I received this product in exchange for an unbiased review.
The SDOCK2U33RE eSATA / USB 3.0 Hard Drive Duplicator Dock is easy to use and a must for all IT departments!
I received this product in exchange for an unbiased review.
Written by a customer while visiting startech.com
Customer Rating
1
Cheap, doesn't work
on August 29, 2015
Posted by: meagant
Just got this today, pulled it out the box, plugged in a hard drive, and noticed the following:
1. You CAN'T TURN THIS OFF with the power button.
2. The copy light stays on no matter what you do!
The only way I can turn this thing off is pull the power, and I CAN'T turn off the blue copy button, which is stupid because it would be very easy to have two drives in the unit that you don't want to copy and by accident hit the third button and end up erasing a drive you never had any intention to erase.
BAD DESIGN, POOR EXECUTION
1. You CAN'T TURN THIS OFF with the power button.
2. The copy light stays on no matter what you do!
The only way I can turn this thing off is pull the power, and I CAN'T turn off the blue copy button, which is stupid because it would be very easy to have two drives in the unit that you don't want to copy and by accident hit the third button and end up erasing a drive you never had any intention to erase.
BAD DESIGN, POOR EXECUTION
Response from startech.comBy Customer Support, Customer Support, September 30, 2015
Hello Meagan,
Thank you for taking the time to review our SDOCK2U33RE docking station as we value feedback and are always looking for ways to improve the products we offer. I would like to help by clarifying some of the functionality of this model of dock.
For the power button, it is only used to power the connected hard drives on or off and will control the power of both the HDD1 and HDD2 slots at the same time. Please be sure to press and hold the power button to power off the disks as a quick press will not activate the button. Is the power button able to control the power state of the connected drives?
With this model of dock the “PC/Copy” LED will always be on and will show which mode the docking station is in. With the LED being blue it shows that the dock is currently in the “PC” mode which is the default setting. While in this mode the dock will be unable to copy or erase a drive as a safety measure to ensure the drive in the destination slot (HDD1) will not be accidentally erased by pressing the Start button. To perform a duplication please press and hold the PC/copy button for 3 seconds until the LED turns red and then press the Start button to begin the duplication.
We are always here to help with our free lifetime technical support. If this did not resolve your issue, please get in touch with us and reference case #332-273207 so we can further assist you.
Thank you for taking the time to review our SDOCK2U33RE docking station as we value feedback and are always looking for ways to improve the products we offer. I would like to help by clarifying some of the functionality of this model of dock.
For the power button, it is only used to power the connected hard drives on or off and will control the power of both the HDD1 and HDD2 slots at the same time. Please be sure to press and hold the power button to power off the disks as a quick press will not activate the button. Is the power button able to control the power state of the connected drives?
With this model of dock the “PC/Copy” LED will always be on and will show which mode the docking station is in. With the LED being blue it shows that the dock is currently in the “PC” mode which is the default setting. While in this mode the dock will be unable to copy or erase a drive as a safety measure to ensure the drive in the destination slot (HDD1) will not be accidentally erased by pressing the Start button. To perform a duplication please press and hold the PC/copy button for 3 seconds until the LED turns red and then press the Start button to begin the duplication.
We are always here to help with our free lifetime technical support. If this did not resolve your issue, please get in touch with us and reference case #332-273207 so we can further assist you.
Written by a customer while visiting startech.com
Customer Rating
1
Dead out of box. Let’s see what their support does
on January 5, 2019
Posted by: JoeTroi
I was excited to get a new one. Had the older model for years but this one arrived dead. Could be the power adapter or the mb. Idk. Going to see what hoops I have to go thru with their support. If they send out a new one without me having to send this back first, then I’ll change my review.
Written by a customer while visiting startech.com
Posted by: Brian_S
Verified Purchase:Yes
copied seveal small boot SSD drives to larger ones. Data copied , but were not bootable. The M.2 Adapter would not read any of my M.2 sticks. I will be boxing it all up to return it.
Written by a customer while visiting startech.com
Customer Rating
5
Simple and Easy
on January 19, 2017
Posted by: Starr
If you are looking for a solution that is very simple and easy to implement then this SATA Duplicator Dock is what you need. I had a laptop 2.5in hard drive that had some back sectors on it so I needed a way to duplicate the data to a new drive. I had never used this device before but it was as simple as taking it out of the box, plugging in the power cord, inserting the 2 drives and then pushing Power, Copy, Start. With a 22GB per minute copy throughput this did not take long to complete. Once finished I installed the new hard drive into the laptop and it booted up into the operating system and has worked since. I also tested out the USB docking feature by plugging it into my MacBook Pro and all of the partitions on the old hard drive were available including the laptop recovery image partition. And once again it was as simple as pushing the Power button because this unit defaults to the PC docking mode.
Written by a customer while visiting startech.com
Customer Rating
1
Will not clone correctly
on February 20, 2019
Posted by: tekeek
Our company has purchased about a dozen and neither will clone our drives to where they will boot and if they do it BSOD after a bit or system errors start popping up and also Outlook breaks in some cases.
We turned around and used an older and a newer Kanuru to clone those same drives and they work flawlessly other than re-activate Office and that was in both cases.
Mgmt is working with support to return devices.
Response from startech.comBy Sam, Customer Support, February 21, 2019
We're sorry that SDOCK2U33RE hasn't worked well for you. This duplicator is not capable of copying a Host Protected Area (HPA), so if your drives feature this, SDOCK2U33RE may not be able to produce a bootable clone. In this case, we recommend using a duplicator such as our UNIDUPDOCK which is capable of duplicating a drive's HPA.
We'd be happy to talk further about this and help get a working solution in your hands. To reach us, go to www.startech.com/support. We're available 24 hours a day, 5 days a week, to provide support.
We'd be happy to talk further about this and help get a working solution in your hands. To reach us, go to www.startech.com/support. We're available 24 hours a day, 5 days a week, to provide support.
Written by a customer while visiting startech.com
Customer Rating
4
Easy to use Duplicator Dock
on December 30, 2016
Posted by: Tazbier3
When typing in the part number to review the dock I also saw the other options Startech makes like the 4 bay Hard Drive docking station.
The information panel on the Drive is easy to use and well thought out. Showing source and target and what percent is done. On the outside of the white box packaging, I saw a label VI so my guess is this is the 6th generation of the Duplicator and improvements have been made each time the Duplicator was redesigned and engineered. The rubber feet on the bottom are a nice addition so it will not slide even on a slightly inclined surface.
Written by a customer while visiting startech.com