Customer reviews from startech.com
StarTech.com - Dual eSATA/USB 3.0 Hard Drive Duplicator Dock - Black
Average customer rating
3.5
(18 Reviews)
Rating breakdown 18 reviews
5 Stars
8
4 Stars
4
3 Stars
0
2 Stars
1
1 Star
5
Customer Reviews for StarTech.com - Dual eSATA/USB 3.0 Hard Drive Duplicator Dock - Black
Customer Rating
5
Does exactly what it says
on February 1, 2017
Posted by: Andrew11
This is a great device for cloning HDDs/SSDs for upgrades. Take the time to read the manual; there aren’t a lot of buttons and it takes a bit of planning your first time out. I took some old data drives to try out first, just to get the hang of the process. I’ve now done HDD to HDD upgrades, and HDD to SSD without issue. This will undoubtedly find a place in my IT toolbox from now on.
I received this product in exchange for an unbiased review
Written by a customer while visiting startech.com
Customer Rating
5
Essential tool for any IT person
on February 5, 2017
Posted by: NickD_CA2
I have been using this product for a few weeks now to duplicate drives and connect drives to my computer via USB. So far everything has been working well.
I have used this device with many different sizes, types and brand of drives.
I have used this device with many different sizes, types and brand of drives.
The duplicator came with USB and eSATA cables for the computer as well as power adapter with ends for multiple countries. The cables are only about 1 meter, which I wish were longer, but I could purchase new ones if it becomes an issue. I have purchased the SAT2IDEADP separately so that I could also connect some old IDE drives (works flawlessly with this). I keep the quick guide handy to reminded me what each of the blinking lights means and for double checking before starting copy operations.
You can connect two drives at the same time while connected to the computer using USB and both disks show up on the computer. This allows for picking and choosing which data to copy between two disks as well as multitasking between different tasks. The data transfer is very fast over USB 3.0 and keeps up with the expected disk speed. I have not tested using eSATA as I don't have this port on any of my devices. In Windows 10 with USB connected, there is no setup required. Just plug it in, turn it on and when a disk is connected it immediately pops up in Windows ready for use. Disk duplication is pretty fast (not fantastic but close), but I like that my computer isn't needed and I can leave it to run overnight or while I do other tasks.
This is an essential tool for any person task with supporting desktop or laptop computers. I use this device for disk backups, file recovery, drive migrations, disk upgrades, off-line disk access, wiping disks and many other troubleshooting tasks.
One wish (not a deal breaker): After I duplicate a drive I have to wipe the original. This requires a connected computer with appropriate software and hours continuous operation. If this option were available it would be beyond excellent.
The device is very solid and doesn't move around the desk when the disks are being used. The case is made of plastic but the internals and eject mechanisms are sturdy metal. I expect this product will last a long time and looks very professional when on my desk.
So far I am very happy with this product and will continue to use it often. I received this product in exchange for an unbiased review.
Written by a customer while visiting startech.com
Customer Rating
4
Good for the price
on February 27, 2017
Posted by: Luis
I got this From Startech to test and I'm impressed with the product based on the price. It took a while to get it working but after I followed all the instructions,I got it going and the only thing I didn't like was the time it takes to clone 1TB hard drive if I compare to Startech UNIDUPDOCK which is a little bit more money and faster.
If you are looking for a duplicator and doesn't need a fast job then this is the product you want.
Disclaimer
"I received this product in exchange for an unbiased review"
"I received this product in exchange for an unbiased review"
Written by a customer while visiting startech.com
Customer Rating
5
Sanity Saver
on February 18, 2016
Posted by: lonerock
As an old IT retired guy I had my PC loaded with windows 10 and years of stuff I wanted to keep and I had Win 10 backup with .Iso file . A malware attack and my data is toast so I think no problem, I have a backup on an external drive with Win 10 .iso.
I tried to use the Win 10 iso fiie and could not get the thing to work it continues to error out about 20 min. into the process. I ask for help from the young guys I left and find that they had the same problem. Now back at Win 8.1 until win 10 backup is more solid. the young guys recommended a Sdock2U33RE so far GREAT.
bmiller@jocoed.net
I tried to use the Win 10 iso fiie and could not get the thing to work it continues to error out about 20 min. into the process. I ask for help from the young guys I left and find that they had the same problem. Now back at Win 8.1 until win 10 backup is more solid. the young guys recommended a Sdock2U33RE so far GREAT.
bmiller@jocoed.net
Written by a customer while visiting startech.com
Customer Rating
5
Does what they say!
on November 29, 2016
Posted by: AnkorJuglor
I bought this little box some time ago now when I needed to replace a HDD which had become too cluttered with all my photos. I bought at the same time a Seagate Hybrid Hdd/SSD of 1TB. Stuck both drives in the unit as instructed, switched on and in no time at all I had cloned the 1TB Hybrid with all my data, put it into my laptop and was back on with my toes hardly touching the ground!!!
Written by a customer while visiting startech.com
Customer Rating
5
SATA Duplicator Dock Made Easy
on January 3, 2017
Posted by: James H
I have been in the technology business for over 35 years and for the past 20+ years I have been asked to provide unbiased reviews of various products from both the AV and IT world. In review of this product I have found that it works with both 2.5" and 3.5" SATA Drives as well as HDD and SSD. The unit works with Windows 2000/XP/Server 2003/Vista/Server 2008 R2/7/8/8.1 both 32/64 bit as well as Apple Mac OS 9.x/10 Chrome OS and Linux. The ease of use was well thought through, simply plug in the drives, a couple of clicks and the unit does the rest.
The overall speed is just a bit slower than expected but in the balancing act of speed, ease of use and cost, I give this product an excellent review in walking that line.
In the box:
-SATA HDD Duplicator Dock
-USB 3.0 Cable
-eSATA Cable
-Universal Power Adapter (NA/UK/EU)
-Instruction Manual
-SATA HDD Duplicator Dock
-USB 3.0 Cable
-eSATA Cable
-Universal Power Adapter (NA/UK/EU)
-Instruction Manual
I received this product in exchange for an unbiased review.
Written by a customer while visiting startech.com
Customer Rating
4
Good product - works as advertised
on January 24, 2017
Posted by: ABThompsons
This product includes the docking station, USB 3.0 cable, eSATA cable, and power adapters
The encasement is bulking looking and not a modern looking design.
The unit has 2 drive bays which can be used to clone a 2.5 in. or 3.5 in. hard drive without a host computer. Note that it duplicates the entire drive and you cannot be selective by partitions.
The two bays are labeled HDD1 and HDD2. I think it would have been be safer to label the bays source and destination so there is no confusion when cloning drives. There is an indicator on the unit which shows the percentage completed when cloning drives. Approximate time to clone a 500GB HD was just a little over 1 hour.
When using the unit as a docking station, I could only get it to recognize one drive at a time even though following the instructions precisely.
As advertised, this unit easily clones drives and can be used as a docking station for an external hard drive.
I received this product in exchange for an unbiased review.
Written by a customer while visiting startech.com
Customer Rating
2
Documentation needs updating
on November 15, 2019
Posted by: jackie28
I'm trying to clone a drive.
HDD2 shows Blue and a flashing Red.
HDD1 shows flashing Red only, no Blue.
Manual doesn't say what this means...
Serves purpose as dock, not as clone.
HDD2 shows Blue and a flashing Red.
HDD1 shows flashing Red only, no Blue.
Manual doesn't say what this means...
Serves purpose as dock, not as clone.
Response from startech.comBy Matt, Customer Support, November 22, 2019
We're sorry to hear about the LED issues you're having when trying to clone with our SDOCK2U33RE. If the Blue LED on HDD1 is also off when the dock is connected to a PC, then this may be a simple problem of a faulty LED on the dock and we'd be happy to help get this fixed for you. However, if the blue LED is working properly when the SDOCK2U33RE is connected to the PC in PC mode, then it could indicate an issue with one of the drives when you're trying to clone. Please feel free to contact us at www.startech.com/support if you require assistance getting this working properly. Our Technical Advisors are available 24 hours a day, 5 days a week to provide support.
Written by a customer while visiting startech.com