Customer Reviews for Vitamix - Ascent Series A2300 Blender - Red
Customer Rating
1
Hate it
on December 6, 2022
Posted by: Old skool
from San Francisco, CA
I bought this to replace my over 10 year old Super 5200 that still runs but has developed some motor problems. I liked everything about my old machine more. The 2300 feels flimsy, the plastic gives in on the sides and makes creaking noises when I lift it. The 5200 felt solid. The rubber pad on 2300 is softer and feels less like natural rubber, whereas the rubber on 5200 feels nicer. The controls on 5200 were responsive and solid, but the start/stop switch on 2300 fails to work a lot of the times. It's irritating to try to start or stop the processing multiple times.
The worst part is that is is very, very loud! My 5200 hummed nicely, with an even tone, and had no crackles or cycling noises. I couldn't believe my ears when I made my first smoothie with the 2300! Not only it makes incredibly loud noise, there are so many different noises. There is some resonating sound from the body, some clanking noises from the container vibrating on the rubber pad, and some very odd cycling noises that seem to come from the blade. It also vibrates so much I have to hold onto the container to damp the noise a bit, and sometimes it vibrates so much the whole unit starts rotating and walking on the table. It's scary.
And this is only on low speeds, I never dared to try higher than speed 6. Oh, and to top it all off, it stopped running on its own, probably because of some overheating protection. But my trusty old 5200 rarely if ever did that, and never with smoothies. Goodbye, Ascent. I'm going old school with another legacy machine.
The blender with the large container works great, but the 20 oz blender cup with its own base will NOT work!! It is sooo frustrating! Please HELP
Response from vitamix.comBy HHCC , November 23, 2022
Hi! We are sorry to hear that you are having trouble with your blending cup. Please call us at 1-800-848-2649 so we can go over how to get it to work better for you!
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