Customer reviews from homedics.com
HoMedics - Portable Back Massage Cushion - Black
Average customer rating
4
(39 Reviews)
Rating breakdown 39 reviews
5 Stars
19
4 Stars
11
3 Stars
4
2 Stars
1
1 Star
4
84%of customers recommend this product.
(
27 out of
32)
Customer Reviews for HoMedics - Portable Back Massage Cushion - Black
Posted by: Redsinsation
from Atlanta, GA
Length of ownership:1 week
Verified Purchase:Yes
I bought this item to help with back pains I have and are worsted when I sit. It has a good massage feeling I haven't tried the heat yet. My only con is that it isn't large enough for my carseat. The bottom can not go all the way down on my seat, so I'm unable to feel the massager in the right areas
Written by a customer while visiting homedics.com
Customer Rating
3
Not as good as their older model of this product.
on July 11, 2021
Posted by: Gale
Length of ownership:1 month
Verified Purchase:Yes
My husband got me the older model of this about 10 years or so ago. It has 10 motors, 3 of which as died since then, but is still very strong compared to this newer model. This new model has what feels like only 1 motor down at the small of the back, it is strong, but I'm so spoiled to the older model I will continue to use the old one until it dies and then start using this newer one. Out of all the many massage cushions I have bought trying to find one like I have, I will have to say this is still by far better than any other I have come across.... but it's not as good as their older model.
I would recommend this to a friend!
Response from homedics.comBy Consumer Relations, July 13, 2021
We are sorry to hear this. Please return the product to the place of purchase if it does not meet your needs. We appreciate your feedback and have passed your comments on the appropriate team.
Written by a customer while visiting homedics.com
Posted by: Juper
from Texas
Length of ownership:1 month
Verified Purchase:Yes
Love it but wish it had it’s own cut off. I fall asleep and am suppose to turn it off at 15 minutes.
I would recommend this to a friend!
Written by a customer while visiting homedics.com
Customer Rating
1
Trouble with power supply
on September 27, 2021
Posted by: Dr Roch
Length of ownership:1 year or longer
The power supply (AC adapter) doesn't last. I'm constantly trying to replace it, but it's a real pain. It's hard to contact support. They don't answer their phone. The power supply is defective. Think seriously about another brand.
No, I would not recommend this to a friend.
Response from homedics.comBy Consumer Relations, September 29, 2021
We are sorry to hear this. Please contact Consumer Relations at 1-800-466-3342 Monday through Friday 8:30 a.m. to 5:00 p.m. EST or email cservice@homedics.com for assistance.
Written by a customer while visiting homedics.com
Posted by: Suzib
Length of ownership:1 year or longer
Verified Purchase:Yes
works Great had one before for 15 years. Its a little hard to turn on and off, but works OK
I would recommend this to a friend!
Written by a customer while visiting homedics.com
Posted by: brider
from North Dakota
Length of ownership:1 month
Verified Purchase:Yes
Bought this for the wife. She has back issues and though I was hoping for a deep tissue massager, I thought the ability to take this where ever you go added to need to get at least one. Glad I did. Though not deep digger, the wife loves and in fact fell asleep the first night she started using it with it still in use. I enjoyed that. Thank you.
I would recommend this to a friend!
Written by a customer while visiting homedics.com
Posted by: Curlewis
from Ft.Inn, SC
Length of ownership:1 week
Verified Purchase:Yes
I am very pleased with my massager.The wife loves ❤️ as well thanks.
I would recommend this to a friend!
Written by a customer while visiting homedics.com