Customer reviews from homedics.com
HoMedics - Portable Back Massage Cushion - Black
Average customer rating
4
(39 Reviews)
Rating breakdown 39 reviews
5 Stars
19
4 Stars
11
3 Stars
4
2 Stars
1
1 Star
4
84%of customers recommend this product.
(
27 out of
32)
Customer Reviews for HoMedics - Portable Back Massage Cushion - Black
Posted by: Rah718
Length of ownership:1 week
Verified Purchase:Yes
The control is horrible..hard to turn it on or off..not satisfied with that aspect..
No, I would not recommend this to a friend.
Written by a customer while visiting homedics.com
Posted by: Leo_
Verified Purchase:Yes
Bought this as a Christmas gift for family, they absolutely loved it! Ended up sitting outside in their car giving themselves a massage for another hour after. Great purchase.
Written by a customer while visiting homedics.com
Posted by: petluv
from Palm Springs, Ca
Length of ownership:1 week
Verified Purchase:Yes
My husband has a very bad arthritis in his back and the massage cushion makes a difference in his pain level. The heat also helps. I have purchased many of these in the past and this time I ordered the one that you plug in! The others use batteries and when you use it as often as my husband you go through a lot ot batteries.
I would recommend this to a friend!
Written by a customer while visiting homedics.com
Posted by: Joanieroll
from Binghamton, NY
Length of ownership:1 week
Verified Purchase:Yes
I bought two of these and am sending them back. They are very flimsy and do not get very hot. Very dissatisfied.
No, I would not recommend this to a friend.
Response from homedics.comBy Consumer Relations, July 1, 2021
We are sorry to hear this. Please return the product to the place of purchase if it does not meet your needs. We appreciate your feedback and have passed your comments on the appropriate team.
Written by a customer while visiting homedics.com
Customer Rating
3
Expected better
on January 4, 2022
Posted by: Lisa4799
from Troy, OH
Length of ownership:1 week
I received this as a Christmas gift and was excited as my old one had finally given out. While the massage is very nice, the heat is less than expected. Still haven't figured out if the heat comes on by itself or if you have to have the massage on for it to heat up. The buttons are had to find and do not align with the spots on the chair. Also, the buttons are behind your back so hard to reach.
Response from homedics.comBy Consumer Relations, January 6, 2022
We are sorry to hear this. Please return the product to the place of purchase or contact Consumer Relations at 1-800-466-3342 Monday through Friday 8:30 a.m. to 5:00 p.m. EST or email cservice@homedics.com for assistance.
Written by a customer while visiting homedics.com
Posted by: Old girl
from Ohio
Length of ownership:1 month
Verified Purchase:Yes
This back massager is great! Has 2 options for massage and heat option too. My husband and I both use it.
I would recommend this to a friend!
Written by a customer while visiting homedics.com
Posted by: Judi
from Port Charlotte, Fl
Length of ownership:1 year or longer
Verified Purchase:Yes
I purchased this back massager/heater about two years ago. I have chronic back pain and use it every evening, while watching T.V. A new neighbor who also has back pain liked it, after trying mine, so I ordered one for her one line through Homedics. She too loves it. Thank you for such a quality product at such a reasonable price.
I would recommend this to a friend!
Written by a customer while visiting homedics.com
Posted by: Shocked
from Honolulu HI.
Gender:Male
Length of ownership:1 month
Verified Purchase:Yes
I bought this only two weeks ago and already a motor is bad shorting out and shocking you through the cushion.
No, I would not recommend this to a friend.
Written by a customer while visiting homedics.com