Customer reviews from samsonite.com
Samsonite - Freeform 28" Expandable Spinner Suitcase - Black
Average customer rating
4.3 out of 5
4.3
(1,364 Reviews)
Open Ratings Snapshot
Rating breakdown 1,364 reviews
5 Stars
986
4 Stars
143
3 Stars
55
2 Stars
67
1 Star
113
79%of customers recommend this product. 
(
722 out of 914
)
Best Buy Privacy Policy
Customer Reviews for Samsonite - Freeform 28" Expandable Spinner Suitcase - Black
Customer Rating
4 out of 5
4
Pull tabs missing
on February 15, 2021
Posted by: Queen Bee
from Verona, WI
Verified Purchase:Yes
Amazing luggage. The only reason for not giving a 5 star rating is both cases are missing pull tabs on the zippers inside the case.
I would recommend this to a friend!
Response from samsonite.comBy Marketing, February 23, 2021
Thank you for your feedback! The zippers on the lining intentionally do not have pull tabs as they aren't intended for consumer use. Because our luggage carries a ten-year warranty, we include a zipper just in case we need to repair the handle system or wheels. That way, we don't ruin the lining while doing so. Thank you for choosing Samsonite!
Written by a customer while visiting samsonite.com
Customer Rating
3 out of 5
3
Quality bag, deceptive color
on February 14, 2021
Posted by: Rebecca
from ILLINOIS
Verified Purchase:Yes
Great design and quality features. The color was very disappointing. Totally different than pictured. I bought the sage and it looks evergreen in the pictures but is light green, almost mint.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
1 out of 5
1
not good quality
on February 12, 2021
Posted by: smcust
from NJ
my previous review "did not meet all samsonite's review guidelines", so, I will say anything, just see the photos.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Customer Rating
5 out of 5
5
Great set
on February 11, 2021
Posted by: Mandi
Verified Purchase:Yes
Beautiful item seems sturdy I have the set for myself and my husband
Written by a customer while visiting samsonite.com
Customer Rating
5 out of 5
5
Love to Travel
on February 11, 2021
Posted by: Mandi
Verified Purchase:Yes
The set is beautiful and seems sturdy. I can’t wait to use them
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
5 out of 5
5
Best Carry On Ever!
on February 9, 2021
Posted by: RandyB
from San Antonio Texas
[This review was collected as part of a promotion.] When I first say the Samsonite Freeform 110 all I could say was WOW! What a beautiful piece of luggage. Easy to carry or roll and flexable enough to roll in the airplane isles. It is designed to take a bang or two and is easy to clean (Even with a white surface) I am extremely pleased!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
5 out of 5
5
Great!
on February 5, 2021
Posted by: Carolina
from New York
Verified Purchase:Yes
It’s quite compact but fits a lot! Spins very well and looks nice. Definitely recommended.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
5 out of 5
5
Great Luggage
on February 5, 2021
Posted by: Jules
Verified Purchase:Yes
I really like these, I haven't used them yet but am hoping to soon.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
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