Customer reviews from samsonite.com
Samsonite - Freeform 28" Expandable Spinner Suitcase - Black
Average customer rating
4.3
(1,364 Reviews)
Rating breakdown 1,364 reviews
5 Stars
986
4 Stars
143
3 Stars
55
2 Stars
67
1 Star
113
79%of customers recommend this product.
(
722 out of
914)
Customer Reviews for Samsonite - Freeform 28" Expandable Spinner Suitcase - Black
Customer Rating
1
Busted
on June 12, 2025
Posted by: dsapponted
from CA - California
Gender:Male
[This review was collected as part of a promotion.] Bought two 3 months ago. One got busted already. Very sad and unsure if I can trust the remaining one.
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, June 16, 2025
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting samsonite.com
Customer Rating
5
Great quality and lightweight!
on June 12, 2025
Posted by: ATW5220
from North Carolina
Gender:Female
[This review was collected as part of a promotion.] My husband and I both have this carry on bag - we just did a 2 week trip around Italy and this bag held up SO well! Very impressed with the quality, and it made those cobblestone streets way easier to haul luggage around that was durable and lightweight!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Northwest Traveler
Verified Purchase:Yes
[This review was collected as part of a promotion.] Well designed, lightweight and functional. Good for overseas travel.
Written by a customer while visiting samsonite.com
Customer Rating
4
Solid Luggage
on June 7, 2025
Posted by: Frank
from Atlanta
[This review was collected as part of a promotion.] Have only had this a short time but it’s proving to be a great asset for travel. Solid luggage - rolls great and for checked baggage, it’s holding up well. Built in locks are a nice addition.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Heavytraveler
from Rockledge, FL
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love Freeform Large Spinner. Not just light weight but also the quality and outside black paint touch feels so elegancy.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Adam
from New York,NY
Gender:Male
Verified Purchase:Yes
This size is perfect for international travel, I would recommend it to international travel lover.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Paul
from UK
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great well put together storage, easy to use and feels structurally secure.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: George
from Albany, NY
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Beautiful, sturdy, reasonably price. Hope to enjoy for many trips!
Written by a customer while visiting samsonite.com