Customer reviews from samsonite.com
Samsonite - Freeform 31" Expandable Spinner Suitcase - Black
Average customer rating
4.4
(1,309 Reviews)
Rating breakdown 1,309 reviews
5 Stars
969
4 Stars
135
3 Stars
51
2 Stars
56
1 Star
98
81%of customers recommend this product.
(
702 out of
870)
Customer Reviews for Samsonite - Freeform 31" Expandable Spinner Suitcase - Black
Posted by: Dan1
from California
Verified Purchase:Yes
Very nice initially, but it scratches very easily, after one trip it looked very worn.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Posted by: Miss s
from Hk
Verified Purchase:Yes
Very disappointed, not check before sent out. Like the colour
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Customer Rating
2
Broke after one use
on December 7, 2022
Posted by: icesk8er
from Cleveland, OH
I checked this bag once for a trip to Italy. It broke after the first use. The expandable zipper broke... Would not recommend this product.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Posted by: Justo
Verified Purchase:Yes
The main zipper broke on our first travel, I’m still trying to get the part but had no response yet
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Customer Rating
2
Not very strong
on March 27, 2023
Posted by: TravelerFL
from Minnesota
I bought this as a set and on the first trip the corner was dented. It still works, but not the quality I expected from Samsonite.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Posted by: J——-
Verified Purchase:Yes
Looks nice is beautiful, but gets scratched easily
Written by a customer while visiting samsonite.com
Posted by: Brock.Lee
from Jacksonville FL
Verified Purchase:Yes
Retractable handle is a bit frail, I have to be super careful using it to tow the suit case as it will likely break eventually.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Roberto C
from Puerto Rico
Verified Purchase:Yes
I like the construction and look, but it needs more zipper pockets.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com