Customer reviews from samsonite.com
Samsonite - Freeform 28" Expandable Spinner Suitcase - Black
Average customer rating
4.3 out of 5
4.3
(1,364 Reviews)
Open Ratings Snapshot
Rating breakdown 1,364 reviews
5 Stars
986
4 Stars
143
3 Stars
55
2 Stars
67
1 Star
113
79%of customers recommend this product. 
(
722 out of 914
)
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Customer Reviews for Samsonite - Freeform 28" Expandable Spinner Suitcase - Black
Customer Rating
2 out of 5
2
Not what I expected
on September 15, 2021
Posted by: KayP
Verified Purchase:Yes
it is not a sturdy as I thought it would be for being Samsonite. It did not come with a key for the lock and when I inquired to the company I have have never heard back from them.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Customer Rating
5 out of 5
5
Terrific aluggage
on September 12, 2021
Posted by: Anonymous
Verified Purchase:Yes
Just took my free form sprinter ( large ) on the road. It did a great job of handling my overpacking and extra items added on the way home. The wheels handled the weight perfectly. Thanks Samsonite
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
5 out of 5
5
Quality
on September 8, 2021
Posted by: Linda M
Verified Purchase:Yes
I am so happy with my carry-on spinner- great quality - roomy and overall a fabulous piece of luggage. Used it already on airplane flight - nice not to have to check bag.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
4 out of 5
4
Good buy
on September 7, 2021
Posted by: Kkyy
Verified Purchase:Yes
Good serves good price if sale shopping is okay the quality needs increase
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
2 out of 5
2
Disappointed in overall quality for the price
on September 6, 2021
Posted by: Katie Z
Recently purchased the large spinner in baby blue. The bag itself is beautiful, super roomy. The interior is nicely designed. However, for how much I paid for this suitcase, I would’ve expected much higher quality. After only one trip, my bag is completely covered in dents and scratches that I can’t rub out with cleaners. One of the tsa lock teeth also got completely bent on the literal first leg of my first trip using this bag….ridiculous. And the sad part is the flight was short, so the bag likely had minimal handling. For the price seems like very poor quality, I would personally not recommend this bag as I was very disappointed after first use.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Customer Rating
5 out of 5
5
Worth the money
on September 4, 2021
Posted by: Alice T
from Rochester NY
Verified Purchase:Yes
Love the color and the quality of this suitcase is amazing!!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
5 out of 5
5
Large and built in locks
on September 1, 2021
Posted by: RANDY619
from Orange Ca
Verified Purchase:Yes
Large and can hold a lot. Like the TSA approved built in locks
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
5 out of 5
5
Amazing spinner with incredible space
on August 29, 2021
Posted by: Anonymous
from Portland Oregon
Verified Purchase:Yes
Love this bag! It’s lightweight and holds a ton of clothing, shoes and cosmetics. Everything is secure and let in place. Love the four way spinner wheels, they make it easy to glide forward and backward no matter the space you’re in. Loved my bag so much I bought this bag for my mom!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
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