Customer reviews from samsonite.com
Samsonite - Freeform 28" Expandable Spinner Suitcase - Black
Average customer rating
4.3 out of 5
4.3
(1,364 Reviews)
Open Ratings Snapshot
Rating breakdown 1,364 reviews
5 Stars
986
4 Stars
143
3 Stars
55
2 Stars
67
1 Star
113
79%of customers recommend this product. 
(
722 out of 914
)
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Customer Reviews for Samsonite - Freeform 28" Expandable Spinner Suitcase - Black
Customer Rating
1 out of 5
1
Poor quality
on December 13, 2021
Posted by: Gabriel
Verified Purchase:Yes
The zippers of the suitcase break, they open when trying to close it. Both outsiders and insiders. Very poor quality, I don't recommend this model at all.
Written by a customer while visiting samsonite.com
Customer Rating
3 out of 5
3
Better zipper
on December 11, 2021
Posted by: EofO
from Tampa, FL
Verified Purchase:Yes
If there is internal pressure, the zipper will miss some clips as it zips. This results in unsecured luggage and jams when trying to do undo the zipper. Nice otherwise, just needs a better zipper to be good.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Customer Rating
5 out of 5
5
Future Travel
on December 6, 2021
Posted by: FLORENCE
Verified Purchase:Yes
Luggage looks great but will carry on spring trip for first time.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
1 out of 5
1
Horrible quality.
on November 26, 2021
Posted by: HAMO
from LA
Verified Purchase:Yes
Took one trip with it and it's already damaged all over.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Customer Rating
5 out of 5
5
Reliability
on November 24, 2021
Posted by: Ancient Traveler
Verified Purchase:Yes
Awesome suitcase. Tons of space and holds up great through every trip time after time.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
5 out of 5
5
All you need for a two week trip
on November 24, 2021
Posted by: BigDave
from Philadelphia, PA
Verified Purchase:Yes
Very happy with our medium spinners. Size is perfect (hard to pack more than 50lbs in this size). Easy to pack and roomy on the inside. The hard case gives us comfort checking the bag. Materials and workmanship is great. The built in tag is a waste... got lost on first trip.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
5 out of 5
5
Perfect color
on November 23, 2021
Posted by: I like it
Verified Purchase:Yes
I like it very much! !The color is awesome!! I will definitely recommend it for my friends.
Written by a customer while visiting samsonite.com
Customer Rating
5 out of 5
5
Good product!
on November 23, 2021
Posted by: imagery
from NY, NY
Verified Purchase:Yes
Good product! It's famous brand and always satisfy any of your purpose----travel out site or storage at home.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
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