Customer reviews from samsonite.com
Samsonite - Freeform 28" Expandable Spinner Suitcase - Black
Average customer rating
4.3
(1,364 Reviews)
Rating breakdown 1,364 reviews
5 Stars
986
4 Stars
143
3 Stars
55
2 Stars
67
1 Star
113
79%of customers recommend this product.
(
722 out of
914)
Customer Reviews for Samsonite - Freeform 28" Expandable Spinner Suitcase - Black
Customer Rating
4
Dimensions too large
on January 11, 2022
Posted by: Roggie
from Wahoo NE
Dimensions including wheels are about 1 inch too large for most domestic flights (22 x14 x 9). I would rather not take a chance at the airport. Why make them too large?
Written by a customer while visiting samsonite.com
Posted by: LIz J.
Verified Purchase:Yes
I chose this bag because it fits in most overhead bins. I have a previous model and love it - the new one is for my husband. The handle is on the new one does not operate as smoothly and the metal feels flimsier. It does have a gusset that mine does not have.
Written by a customer while visiting samsonite.com
Posted by: Zach--
Verified Purchase:Yes
Great case overall. I wish somehow it had a front pocket, but no major complaints
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
1
Misleading dimensions
on December 22, 2021
Posted by: clap
from Atlanta, GA
This piece of luggage is smaller than advertised. The website lists the overall dimensions as
31.1" x 20.95" x 13.8". I interpreted this to be the overall dimensions of the suitcase, but instead these are the overall dimensions of the box it came in, not the suitcase itself.
31.1" x 20.95" x 13.8". I interpreted this to be the overall dimensions of the suitcase, but instead these are the overall dimensions of the box it came in, not the suitcase itself.
I purchased this piece based on these dimensions, as they are very close to the dimensions of the luggage I am replacing. However the actual overall dimensions are 29" x 20" x 13", and there is a noticeable decrease in the capacity of the luggage versus my old piece. I'll be returning it for this reason.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Posted by: Lindsey K
from Florida
Verified Purchase:Yes
Not very compact and doesn’t hold a lot of stuff. Is however, lightweight and easy to maneuver. Got very scratched up as a checked bag. Is a beautiful piece of luggage though. Mixed feelings on this one.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Posted by: Larry king
Verified Purchase:Yes
Great model samsonite suitcase. This or the proform are my favorite.
Written by a customer while visiting samsonite.com
Posted by: Anonymous
Verified Purchase:Yes
I wouldn’t know. I ordered it over 2 weeks ago and it hasn’t even been processed yet…
Written by a customer while visiting samsonite.com
Posted by: LDPeterson
Verified Purchase:Yes
great suitcase! Lightweight but durable. Holds everything I need.
Written by a customer while visiting samsonite.com