Customer reviews from samsonite.com
Samsonite - Freeform 31" Expandable Spinner Suitcase - Black
Average customer rating
4.4
(1,311 Reviews)
Rating breakdown 1,311 reviews
5 Stars
968
4 Stars
137
3 Stars
51
2 Stars
56
1 Star
99
81%of customers recommend this product.
(
703 out of
872)
Customer Reviews for Samsonite - Freeform 31" Expandable Spinner Suitcase - Black
Customer Rating
5
Love this case
on January 16, 2021
Posted by: Mari
from Austin, texas
[This review was collected as part of a promotion.] The free form 110 is a nice looking light weight case. My case is a green, very nice color. It will be easy to spot if at an airport. Spinner wheels make it easy to wheel around. It has a handle on the top and side so can be picked up either way. The inside is roomy, with a zipper lining. Very nice for packing. The built in lock makes it easy to lock. It would be better if the instructions for the lock would be outside the suitcase. Mine came locked and had to find instructions for opening and set the combination on the internet.
I will get a lot of use with this suitcase. I love it!
I will get a lot of use with this suitcase. I love it!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: KroK
Verified Purchase:Yes
My daughter asked for this suitcase as a Christmas gift. She decided she wanted a Samsonite because of their reputation for making quality luggage. She received the suitcase prior to Christmas so she could use it for a trip. She flew to Chicago O’Hare on December 21, 2022. She retrieved the suitcase from the luggage carousel only to discover it was damaged after only one use. We are very disappointed.
Written by a customer while visiting samsonite.com
Posted by: Tony G.
from Lansing, MI
Verified Purchase:Yes
Yet to use the bag, my wife is thrilled with its design and function. Purchased for its perfect size, this carry-on promises to be her go-to for car and air travel. She is on the road for 4-7 nights per month, so we expect this to last a few years, and it seems like it will. It is well built, and she loves the lay out. Add some of those packing pods and nice toiletry bag, and you're all set!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
5
A great travel size
on March 4, 2025
Posted by: ansafae
from Texas
[This review was collected as part of a promotion.] We have not yet had a chance to travel with a suitcase, but upon first inspection it looks like it will be a good size for a short trip. Hopefully it stands up longer-term. I will update my review after a few uses.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: anonymousReviewer
from LA
Verified Purchase:Yes
Normally I don't write review unless I strongly like or dislike a product. This set is fine for its price. I wrote this review mainly because I keep getting spam email from Samsonite asking for my review and when I tried to unsubscribe from the email it constantly gives me an error page. I hate spam emails so here is my review.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Posted by: Eros
Verified Purchase:Yes
It failed my expectations of the product. Don't buy.
Response from samsonite.comBy Katie, eCommerce, December 21, 2022
Hello, thank you for your review, we appreciate the feedback.
Written by a customer while visiting samsonite.com
Posted by: Jordan
from Lincoln, NE
Verified Purchase:Yes
Haven't used my new suitcase yet but overall I'm highly satisfied with the quality and functionality. The only con I have is it was difficult to figure out how to open it once it arrived (it was shipped locked)
Pros: Easy To Access Items, Easy To Carry, Easy To Identify, Good Capacity, High Quality, Lightweight, Stylish
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Smurph
Verified Purchase:Yes
I'm sure I would love this product if it would open but it came locked without a key...
Written by a customer while visiting samsonite.com