Customer reviews from samsonite.com
Samsonite - Freeform 28" Expandable Spinner Suitcase - Black
Average customer rating
4.4
(1,336 Reviews)
Rating breakdown 1,336 reviews
5 Stars
980
4 Stars
139
3 Stars
53
2 Stars
61
1 Star
103
80%of customers recommend this product.
(
715 out of
891)
Customer Reviews for Samsonite - Freeform 28" Expandable Spinner Suitcase - Black
Customer Rating
2
Misleading color on the website
on December 22, 2020
Posted by: Diogo
from New York, NY
I bought the green sage color online.When the suitcase arrived, I noticed that the color was very different from the website. The color is light green and was definitely not what I expecting. Very disappointing.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Posted by: Kkyy
Verified Purchase:Yes
Good serves good price if sale shopping is okay the quality needs increase
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: AS Texas
Verified Purchase:Yes
This is well made and the product is as advertised. Very light and expandable feature is versatile. Meets AA size guidelines
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Posted by: HAMO
from LA
Verified Purchase:Yes
Took one trip with it and it's already damaged all over.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Posted by: jmf21
Verified Purchase:Yes
lol i literally never even got what i ordered. i got my money returned to my account out of the blue and i didn’t even get an email explaining anything. no updates, nothing.
Response from samsonite.comBy Katie, eCommerce, June 21, 2022
Hello, thank you for letting us know! If you still have questions, please reach out to customer service at questions@samsonite.com.
Written by a customer while visiting samsonite.com
Posted by: Jana
Verified Purchase:Yes
Arrived in 2 days! Super pretty color! I just needed a bigger version of what i already have as a carry on. Super durable and easy to travel with
Written by a customer while visiting samsonite.com
Posted by: Kyoung
from Seattle
Verified Purchase:Yes
Looks well made. Haven’t put in use. Size is a bit smaller than it could be due to the shape of the baggage
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Practical buyer
from California
Verified Purchase:Yes
Samsonite is a trusted brand and never disappoints me. This luggage is very lightweight with lots of room. Very stylish too and am looking forward to use it for my Japan trip.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com