Customer reviews from samsonite.com
Samsonite - Freeform 28" Expandable Spinner Suitcase - Black
Average customer rating
4.3 out of 5
4.3
(1,364 Reviews)
Open Ratings Snapshot
Rating breakdown 1,364 reviews
5 Stars
986
4 Stars
143
3 Stars
55
2 Stars
67
1 Star
113
79%of customers recommend this product. 
(
722 out of 914
)
Best Buy Privacy Policy
Customer Reviews for Samsonite - Freeform 28" Expandable Spinner Suitcase - Black
Customer Rating
5 out of 5
5
Perfect amount of space
on June 12, 2022
Posted by: Erica G
Verified Purchase:Yes
Great size and good price. Lots of space for items.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
5 out of 5
5
Large Spinner
on June 10, 2022
Posted by: SusBre
Verified Purchase:Yes
We haven’t left for our trip yet, but it was easy to pack. So far, so good!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
5 out of 5
5
Great suitcase
on June 9, 2022
Posted by: Iryna
from New York, NY
Verified Purchase:Yes
The suitcase is perfectly comfortable to use, does all it's supposed to, and looks great!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
5 out of 5
5
Samsonite Freedom Spinner
on June 9, 2022
Posted by: Asian Traveller
Verified Purchase:Yes
A little on the pricey side but very well made and should last quite a while. Have 2 others just like it.
Written by a customer while visiting samsonite.com
Customer Rating
1 out of 5
1
Quality
on June 6, 2022
Posted by: Jane_7
Verified Purchase:Yes
I bought it for my new travel and the lock part broke down for the first time. I think the quality is really low.
No, I would not recommend this to a friend.
Response from samsonite.comBy Katie, eCommerce, June 13, 2022
So sorry to hear this! Please reach out to our customer service team if you have not already for assistance on repair.
Written by a customer while visiting samsonite.com
Customer Rating
5 out of 5
5
So good
on May 31, 2022
Posted by: Alexz
from Washington DC
Verified Purchase:Yes
So good I never want to buy another brand ever again.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
3 out of 5
3
Come with some scratches. carry-on works well.
on May 28, 2022
Posted by: CTCT
from California
Verified Purchase:Yes
My carry-on was delivered with some scratches even with the protection cover. I contacted samsonite but didn't hear back.
Written by a customer while visiting samsonite.com
Customer Rating
4 out of 5
4
The size
on May 22, 2022
Posted by: Cindy Shi
Verified Purchase:Yes
It looks very nice, But due to the shape , the actual size and room might be smaller than what the product is labeled.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
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