Customer reviews from samsonite.com
Samsonite - Freeform 28" Expandable Spinner Suitcase - Black
Average customer rating
4.3 out of 5
4.3
(1,364 Reviews)
Open Ratings Snapshot
Rating breakdown 1,364 reviews
5 Stars
986
4 Stars
143
3 Stars
55
2 Stars
67
1 Star
113
79%of customers recommend this product. 
(
722 out of 914
)
Best Buy Privacy Policy
Customer Reviews for Samsonite - Freeform 28" Expandable Spinner Suitcase - Black
Customer Rating
5 out of 5
5
Great spinner wheels
on June 24, 2022
Posted by: T Ford
from Orange County, Ca
Verified Purchase:Yes
Great product! The spinner wheels are awesome as they spin every single way with ease & a smooth roll!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
5 out of 5
5
Recomendable
on June 22, 2022
Posted by: Sergio Saide
Verified Purchase:Yes
Muy buena valija, precio calidad.
El diseño es moderno y muy buen interior
Written by a customer while visiting samsonite.com
Customer Rating
5 out of 5
5
Smooth ride, great luggage
on June 21, 2022
Posted by: Will M.
from Atlanta, GA
Verified Purchase:Yes
It's great. Wheels are fantastic, so smooth. Expanding suitcase with the expandable zipper surprisingly adds a good bit more space. Only negative is that as other reviews have said it does scratch quickly and easily (noticed it on my first trip with it). Other than that, i really like it.
Written by a customer while visiting samsonite.com
Customer Rating
5 out of 5
5
Exceeded my expectations - Great suitcase
on June 21, 2022
Posted by: M Derby
from Atlanta, Georgia USA
Verified Purchase:Yes
Have used twice - Great suitcase! Very light weight, expandable, holds more than I even hoped it would. I have no issues or complaints at all after first two uses. Exceeded my expectations.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
5 out of 5
5
Samsonite Freeform Large Luggage
on June 20, 2022
Posted by: FloridaFreeform28
from FLORIDA
Verified Purchase:Yes
Timely Delivery. Love this Light Samsonite and the Roll on this Samsonite. The Wheels can be made more Resilient & Stronger. Like the Amethyst Purple Color. Excellent for Domestic US Travel with the TSA Lock.
Written by a customer while visiting samsonite.com
Customer Rating
1 out of 5
1
got nothing
on June 20, 2022
Posted by: jmf21
Verified Purchase:Yes
lol i literally never even got what i ordered. i got my money returned to my account out of the blue and i didn’t even get an email explaining anything. no updates, nothing.
Response from samsonite.comBy Katie, eCommerce, June 21, 2022
Hello, thank you for letting us know! If you still have questions, please reach out to customer service at questions@samsonite.com.
Written by a customer while visiting samsonite.com
Customer Rating
5 out of 5
5
Review
on June 19, 2022
Posted by: Meliss
Verified Purchase:Yes
This suitcase is very sturdy and light. It is larger on the inside then it seems. It can be a bit difficult to maneuver when going up inclines and best not to use the handle in this case.
Written by a customer while visiting samsonite.com
Customer Rating
4 out of 5
4
Overall great quality
on June 18, 2022
Posted by: Panicvectors
Verified Purchase:Yes
The white scuffs too easily but a quality item overall
Written by a customer while visiting samsonite.com
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