Customer reviews from samsonite.com
Samsonite - Freeform 31" Expandable Spinner Suitcase - Black
Average customer rating
4.4
(1,309 Reviews)
Rating breakdown 1,309 reviews
5 Stars
969
4 Stars
135
3 Stars
51
2 Stars
56
1 Star
98
81%of customers recommend this product.
(
702 out of
870)
Customer Reviews for Samsonite - Freeform 31" Expandable Spinner Suitcase - Black
Posted by: AS Texas
Verified Purchase:Yes
This is well made and the product is as advertised. Very light and expandable feature is versatile. Meets AA size guidelines
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Posted by: HAMO
from LA
Verified Purchase:Yes
Took one trip with it and it's already damaged all over.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Posted by: jmf21
Verified Purchase:Yes
lol i literally never even got what i ordered. i got my money returned to my account out of the blue and i didn’t even get an email explaining anything. no updates, nothing.
Response from samsonite.comBy Katie, eCommerce, June 21, 2022
Hello, thank you for letting us know! If you still have questions, please reach out to customer service at questions@samsonite.com.
Written by a customer while visiting samsonite.com
Posted by: Jana
Verified Purchase:Yes
Arrived in 2 days! Super pretty color! I just needed a bigger version of what i already have as a carry on. Super durable and easy to travel with
Written by a customer while visiting samsonite.com
Posted by: EJFo
from VA
Verified Purchase:Yes
The wheels move very well and well on carpet. Spacious. The case gets scratched easily.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Kyoung
from Seattle
Verified Purchase:Yes
Looks well made. Haven’t put in use. Size is a bit smaller than it could be due to the shape of the baggage
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Practical buyer
from California
Verified Purchase:Yes
Samsonite is a trusted brand and never disappoints me. This luggage is very lightweight with lots of room. Very stylish too and am looking forward to use it for my Japan trip.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Anne603
from NH
Verified Purchase:Yes
The amethyst color and the size of the large Freeform spinner are perfect for a young friend of ours who is leaving for medical school! The color was just what she wanted and the size of the suitcase is great - particularly with the expandable zipper! Our friend will need to pack sheets, pillows, blankets, and clothes so the extra space is imperative. Also, the placement of the wheels provides for more stability with a heavy load. This suitcase is wonderful!
Written by a customer while visiting samsonite.com