Customer reviews from samsonite.com
Samsonite - Freeform 28" Expandable Spinner Suitcase - Black
Average customer rating
4.4
(1,324 Reviews)
Rating breakdown 1,324 reviews
5 Stars
973
4 Stars
138
3 Stars
53
2 Stars
58
1 Star
102
80%of customers recommend this product.
(
708 out of
882)
Customer Reviews for Samsonite - Freeform 28" Expandable Spinner Suitcase - Black
Posted by: KroK
Verified Purchase:Yes
My daughter asked for this suitcase as a Christmas gift. She decided she wanted a Samsonite because of their reputation for making quality luggage. She received the suitcase prior to Christmas so she could use it for a trip. She flew to Chicago O’Hare on December 21, 2022. She retrieved the suitcase from the luggage carousel only to discover it was damaged after only one use. We are very disappointed.
Written by a customer while visiting samsonite.com
Customer Rating
5
Marry Me & Fly Standby ✈️
on August 19, 2025
Posted by: FlygirlAK
from Texas
Gender:Female
[This review was collected as part of a promotion.] Was gifted a 2-pc Freeform Summer 2025. We travel a lot! The carryon is perfect for keeping up with my pilot. This baby has plenty of space, is lightweight, and rolls like a dream. I’ve had other brand hard cases break in the past. (If your man buys crummy luggage, dump both.) Samsonite is quality and flexible so it won’t snap or crack or break your heart. 👍
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Cynthia
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is the best suitcase ! So chic - looks terrific
Written by a customer while visiting samsonite.com
Posted by: Angela
from Woodland Hills CA
Verified Purchase:Yes
It's really cute and I love the color
Pros: Easy To Carry, Good Capacity, High Quality, Lightweight
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
5
Love Love Love
on October 21, 2017
Posted by: Charlie
from New Jersey
Perfect for packing for 2 for a week!
Pros: Easy To Access Items, Easy To Carry, Easy To Identify, Good Capacity, High Quality, Lightweight, Stylish
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
1
Terrible material
on April 11, 2020
Posted by: Ckp
from Riverside, ca
Verified Purchase:No
This suitcase is stylish and lightweight. However, after just one use it was completely scratched up and dirty. The salesman stated that it cleans easily and that was the main reason we purchased it. I tried cleaning it but barely anything came off. The outer material is not sturdy like other samsonite suitcases. It is highly prone to dirt and scratching. I expected better quality since my other samsonite luggage is great and doesn't get scraped up or dirty as much. Such an expensive bag... I wish I could return it!
Pros: Easy To Access Items, Lightweight, Stylish
Cons: Poor Quality
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Posted by: Rosemary
from Undisclosed
Verified Purchase:Yes
This is a gift for a friend who is retiring. She loved it and I hope she will have many happy years using it. It has some nice features, like a built in lock and a place to tuck the zipper handles to keep them from breaking off.
Written by a customer while visiting samsonite.com
Customer Rating
5
Nice Product
on October 20, 2017
Posted by: Johnson
from Goodyear, AZ
Useful
Pros: Easy To Access Items, Easy To Identify, High Quality
I would recommend this to a friend!
Written by a customer while visiting samsonite.com