Customer reviews from samsonite.com
Samsonite - Freeform 31" Expandable Spinner Suitcase - Black
Average customer rating
4.4
(1,311 Reviews)
Rating breakdown 1,311 reviews
5 Stars
968
4 Stars
137
3 Stars
51
2 Stars
56
1 Star
99
81%of customers recommend this product.
(
703 out of
872)
Customer Reviews for Samsonite - Freeform 31" Expandable Spinner Suitcase - Black
Posted by: EchoWu
from New Jersey
Verified Purchase:Yes
The color look more darker than pictures show, the quality is good, light weight and smooth rolling.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Averi
Verified Purchase:Yes
Color is off - does not match my larger Samsonite luggage/larger version
Response from samsonite.comBy Katie, eCommerce, August 29, 2022
Hello, thank you for your review! We appreciate the feedback and will be passing this along to the teams for better improvement.
Written by a customer while visiting samsonite.com
Posted by: Cynthia
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is the best suitcase ! So chic - looks terrific
Written by a customer while visiting samsonite.com
Posted by: Angela
from Woodland Hills CA
Verified Purchase:Yes
It's really cute and I love the color
Pros: Easy To Carry, Good Capacity, High Quality, Lightweight
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
5
Love Love Love
on October 21, 2017
Posted by: Charlie
from New Jersey
Perfect for packing for 2 for a week!
Pros: Easy To Access Items, Easy To Carry, Easy To Identify, Good Capacity, High Quality, Lightweight, Stylish
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
1
Terrible material
on April 11, 2020
Posted by: Ckp
from Riverside, ca
Verified Purchase:No
This suitcase is stylish and lightweight. However, after just one use it was completely scratched up and dirty. The salesman stated that it cleans easily and that was the main reason we purchased it. I tried cleaning it but barely anything came off. The outer material is not sturdy like other samsonite suitcases. It is highly prone to dirt and scratching. I expected better quality since my other samsonite luggage is great and doesn't get scraped up or dirty as much. Such an expensive bag... I wish I could return it!
Pros: Easy To Access Items, Lightweight, Stylish
Cons: Poor Quality
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Posted by: Rosemary
from Undisclosed
Verified Purchase:Yes
This is a gift for a friend who is retiring. She loved it and I hope she will have many happy years using it. It has some nice features, like a built in lock and a place to tuck the zipper handles to keep them from breaking off.
Written by a customer while visiting samsonite.com
Customer Rating
5
Nice Product
on October 20, 2017
Posted by: Johnson
from Goodyear, AZ
Useful
Pros: Easy To Access Items, Easy To Identify, High Quality
I would recommend this to a friend!
Written by a customer while visiting samsonite.com