Customer reviews from samsonite.com
Samsonite - Freeform 31" Expandable Spinner Suitcase - Black
Average customer rating
4.4
(1,311 Reviews)
Rating breakdown 1,311 reviews
5 Stars
968
4 Stars
137
3 Stars
51
2 Stars
56
1 Star
99
81%of customers recommend this product.
(
703 out of
872)
Customer Reviews for Samsonite - Freeform 31" Expandable Spinner Suitcase - Black
Posted by: Oliv
from OH
Verified Purchase:Yes
I got the white one and it is very cute and easy to identify. Stylish.
Pros: Easy To Carry, Easy To Identify, High Quality, Lightweight, Stylish
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Cathy
from Fairfax, VA
Verified Purchase:Yes
It's resonable price
Pros: Lightweight
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
5
Love it but is it too big???? Help
on February 22, 2020
Posted by: Cat
from Ontario
Verified Purchase:No
Can't wait to use this but concerned about airline restrictions on dimensions. This is measuring 66 inches and total and most airlines have a 62 inch limit. Has anyone ever been charged for oversized baggage with this luggage?
Pros: Easy To Access Items, Easy To Carry, Easy To Identify, High Quality, Lightweight, Stylish
Written by a customer while visiting samsonite.com
Customer Rating
5
another stylish friend!
on January 23, 2021
Posted by: Aleksandra1
from Leesport, PA
[This review was collected as part of a promotion.] I can talk ages about how I love Samsonite products and their quality, but here you are some pros for this amazing spinner.
1 - obviously great and stylish design;
2 - very high quality and good material double wheels;
3 - color will never fade as its not painted its a color of a material;
4 - easy to regulate handle;
5 - multi pockets for everything you need to be safe and sound;
6 - TSA 3-dial combination recessed lock;
7 - curtain with pockets to separate for example shoes from clothes
1 - obviously great and stylish design;
2 - very high quality and good material double wheels;
3 - color will never fade as its not painted its a color of a material;
4 - easy to regulate handle;
5 - multi pockets for everything you need to be safe and sound;
6 - TSA 3-dial combination recessed lock;
7 - curtain with pockets to separate for example shoes from clothes
and its not end - its so easy to pull on any surface, 1 sec to set a handle, very very lightweight. and great design!
I am in love and highly recommend this brand to everyone who want to travel in style with quality!
I am in love and highly recommend this brand to everyone who want to travel in style with quality!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Anonymous
from Kenosha, Wisconsin
Verified Purchase:Yes
The luggage looks and works great. The issue is the passcode on the smallest piece of luggage is locked with the zippers locked. When we tried putting in 000 it stays locked. We would just like to be able to unlock our smallest suitcase.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Betsy B.
from Georgia
Verified Purchase:Yes
Love the suitcase. Do not love the anxiety produced by being unable to open the suitcase for an entire day. Customer service rep helped, but my husband solved the problem by giving the latch an extra strong push, which opened it. The "instructions" (which were inside the locked suitcase) are ludicrous. It's a drawing of the latch and lock with red arrows indicating which way to push the lock. NO WRITTEN INSTRUCTIONS. No help with changing lock code. Just go to u-tube videos. Sampsonite is an icon of luggage. Surely they could produce a comprehensible set of instructions.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Travel agent Denise
from Lancaster PA
Verified Purchase:Yes
Just purchased suitcase. Used it a few days later on one non stop flight. Went to roll it through the airport to car and one wheel was a. Chewed up. Very unhappy especially since my prior suitcase lasted for 10 years.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Posted by: EJFo
from VA
Verified Purchase:Yes
The wheels move very well and well on carpet. Spacious. The case gets scratched easily.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com