Customer reviews from samsonite.com
Samsonite - Freeform 31" Expandable Spinner Suitcase - Black
Average customer rating
4.4
(1,311 Reviews)
Rating breakdown 1,311 reviews
5 Stars
968
4 Stars
137
3 Stars
51
2 Stars
56
1 Star
99
81%of customers recommend this product.
(
703 out of
872)
Customer Reviews for Samsonite - Freeform 31" Expandable Spinner Suitcase - Black
Posted by: Ramune
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] All is good with this luggage: lightweight, so does not add extra weight to restricted pounds to take on the plane, well organized inside- lots can be packed, 4 wheels works well. Finally it is beautiful- i love the color!
Written by a customer while visiting samsonite.com
Posted by: Stinger
from Memphis, TN
Verified Purchase:Yes
Great suitcase for all types of travel!
Pros: Easy To Access Items, Easy To Carry, Easy To Identify, Good Capacity, High Quality, Lightweight, Stylish
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
5
Love It!
on January 19, 2021
Posted by: Rgarcia76
from Terre haute, IN
[This review was collected as part of a promotion.] I received my Samsonite Freeform 110 hard sided Carry-On Spinner in Cherry Blossom and i love it. Its such a pretty pink the inside is lined in black with pink trim and white floral design. I love that it has plenty of storage, combination locks, and that it is expandable. Its spinner wheels are great no rocking back and forth. Great job!
Written by a customer while visiting samsonite.com
Posted by: Disappointed buyer1
from Federal Way WA
Verified Purchase:Yes
The plastic seems less durable than expected. I expected better quality from Samsonite.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Customer Rating
3
Not A CARRY ON
on February 12, 2024
Posted by: loubova
from new york city
this bag BARELY meets the carry on size requirements for many airlines and doesn't meet them at all for some.
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, February 14, 2024
Hello, thank you for taking the time to leave your review. Your feedback is very important to us, and we will be sure to forward your comments. Our team will be in touch to see if there’s anything we can do to assist in this matter.
Written by a customer while visiting samsonite.com
Customer Rating
1
Horrible
on May 4, 2023
Posted by: Cece14
I am a big fan of Samsonite luggage and was excited to purchase new pieces. After 1 trip my new spinner was left with a million scratches all over. It looked like I’d had it for 20 years already. I can’t believe that Samsonite would create a products that scratches so easily. What a waste.
No, I would not recommend this to a friend.
Response from samsonite.comBy Katie, eCommerce, May 9, 2023
Hello, thank you for your review, we appreciate the feedback.
Written by a customer while visiting samsonite.com
Posted by: T.P.
from Miami, FL
Verified Purchase:Yes
I did not keep it. Purchased this same luggage twice and both were very noticeably used and damaged and subsequently returned. With such poor quality control, I won’t be purchasing luggage from this site anymore.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Customer Rating
5
I love it!
on January 18, 2021
Posted by: Jamie0523
from Texas
[This review was collected as part of a promotion.] This suitcase is so nice! I love the design, and the pattern inside and matching info tag is pretty. I love the way it moves so smoothly, I can spin it in circles effortlessly with 2 fingers and it just glides. It's really light and has an extra little zipper part to expand the amount it holds. The way the zipper pulls clip into the lock is also really nice. Inside there are a couple of zipper areas which will come in handy as well. Overall, this is a great suitcase and seems to be made really well! It looks and feel nice and sturdy. I love it!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com