Customer reviews from samsonite.com
Samsonite - Freeform 28" Expandable Spinner Suitcase - Black
Average customer rating
4.3
(1,364 Reviews)
Rating breakdown 1,364 reviews
5 Stars
986
4 Stars
143
3 Stars
55
2 Stars
67
1 Star
113
79%of customers recommend this product.
(
722 out of
914)
Customer Reviews for Samsonite - Freeform 28" Expandable Spinner Suitcase - Black
Customer Rating
1
NOT CARRY ON SIZE AS DESCRIBED
on October 27, 2022
Posted by: Anonymous
from New Jersey
I'm completely disappointed with Samsonite. I spent HOURS choosing for a luggage set just to discover that the carry on IS NOT 21.5 AS DESCRIBED!
As you can see in the picture, the true size is even higher than 22 inches for domestic carry on.
I travel abroad once a month for business, which means I rely a lot on carry ons to save time. I've always had Samsonite, it's the first time that happens to me. Sadly, I'm returning the product.
As you can see in the picture, the true size is even higher than 22 inches for domestic carry on.
I travel abroad once a month for business, which means I rely a lot on carry ons to save time. I've always had Samsonite, it's the first time that happens to me. Sadly, I'm returning the product.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Posted by: Anonymous
from Boca Raton, FL
Verified Purchase:Yes
Very pleased with the size and construction of this large suitcase. It spins freely and I like the multi-level selection on the pull out handle. The main reason for buying this particular style was that it will also expand if needed. My last set of Samsonite luggage had that feature and it really came in handy! I wish this had a built in detachable toiletries bag and a dedicated hanger hook inside the suitcase to pack shirts, etc already on hangers. Other than those to missed points I'm very happy with this purchase. I even bought all of the pieces to this set!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: M. Ferreira
from Taxachusetts
Verified Purchase:Yes
Pushed this through the cobble stoned streets of Rome and Naples Italy without issue. Very durable.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
3
I could not open the lock
on October 21, 2022
Posted by: Odalys
from Miami.Fl
I could not open the tsa lock when I set up a new combination
Written by a customer while visiting samsonite.com
Posted by: Ann-Margaret
from Colorado
Verified Purchase:Yes
Beautiful color. Easy mobility. Light enough for me to put in the overhead myself. Perfect size for overhead compartment. Lots of room for packing. I wish I had bought this many years ago. Overall, an excellent purchase that was well worth the money.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Christine tulisi
from Chicaho
Verified Purchase:Yes
Love my new luggage!! Perfect size and light weight
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Rosie O.
from Mission Viejo, California
Verified Purchase:Yes
Just the right size and very handy. Very presentable and of excellent quality also. It exceeded my expectations.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Bluindallas
from Forney, TX
Verified Purchase:Yes
I ordered two of these large suitcases. They arrived and look great, however, my husband and I haven't used them yet. I bought them to replace two Ebag medium suitcases we've had for years (had a set of four) that we used to fly internationally. Two of them finally cracked and were showing definite signs of wear. Since we are doing more international travel (we've retired) and for approximately two weeks at a time, we decided to invest in one large and one med. Hopefully, these bags will hold up as they received decent reviews. They look great and will stand out on the luggage carrousel.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com