Customer reviews from samsonite.com
Samsonite - Freeform 28" Expandable Spinner Suitcase - Black
Average customer rating
4.3 out of 5
4.3
(1,364 Reviews)
Open Ratings Snapshot
Rating breakdown 1,364 reviews
5 Stars
986
4 Stars
143
3 Stars
55
2 Stars
67
1 Star
113
79%of customers recommend this product. 
(
722 out of 914
)
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Customer Reviews for Samsonite - Freeform 28" Expandable Spinner Suitcase - Black
Customer Rating
5 out of 5
5
Bought it Twice
on December 19, 2022
Posted by: Caramel
from US Territory
Verified Purchase:Yes
I loved it so much I bought it twice! I bought my Parents a new set for their Cruise along with packing cubes and they love it!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
5 out of 5
5
Happy
on December 19, 2022
Posted by: Mof2
Verified Purchase:Yes
Happy with my purchase. Color is as pictured and rolls smoothly. Looking forward to using it on an upcoming trip.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
5 out of 5
5
Bought it last month and my family loves it.
on December 19, 2022
Posted by: BYeung
Verified Purchase:Yes
Lovely color. Bought it last month and my family loves it.
Written by a customer while visiting samsonite.com
Customer Rating
5 out of 5
5
No issue
on December 19, 2022
Posted by: Reza
Verified Purchase:Yes
no issues! It was easy and smooth process as it should be
Written by a customer while visiting samsonite.com
Customer Rating
1 out of 5
1
Dissatisfied
on December 19, 2022
Posted by: Eros
Verified Purchase:Yes
It failed my expectations of the product. Don't buy.
Response from samsonite.comBy Katie, eCommerce, December 21, 2022
Hello, thank you for your review, we appreciate the feedback.
Written by a customer while visiting samsonite.com
Customer Rating
5 out of 5
5
Exceeded my expectations.
on December 19, 2022
Posted by: Rosie O.
from Orange County, CA
Verified Purchase:Yes
I highly recommend this product. It’s of good quality.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
4 out of 5
4
Poor wheel mechanisms
on December 18, 2022
Posted by: Elad
from Utah
Verified Purchase:Yes
I've used this luggage on one trip but been displeased with the wheels. It didn't roll smoothly requiring constant attention and correction.
Otherwise it's been very acceptable
Written by a customer while visiting samsonite.com
Customer Rating
4 out of 5
4
Very nice item
on December 18, 2022
Posted by: NC Photographer
from Crabtree NC
Verified Purchase:Yes
Very nice suitcase...just hoping it will be large enough for a trip abroad in March!
Written by a customer while visiting samsonite.com
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