Customer reviews from samsonite.com
Samsonite - Freeform 28" Expandable Spinner Suitcase - Black
Average customer rating
4.3
(
1,364
Reviews)
Rating breakdown
1,364
reviews
5 Stars
986
4 Stars
143
3 Stars
55
2 Stars
67
1 Star
113
79%
of customers recommend this product.
(
722
out of
914
)
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Customer Reviews for Samsonite - Freeform 28" Expandable Spinner Suitcase - Black
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Verified Purchaser
Customer has been confirmed to have purchased the item from Best Buy.
Verified Purchaser
Customer Rating
5
Bought it Twice
on
December 19, 2022
Posted by:
Caramel
from
US Territory
Verified Purchase:
Yes
I loved it so much I bought it twice! I bought my Parents a new set for their Cruise along with packing cubes and they love it!
I would recommend this to a friend!
Written by a customer while visiting
samsonite.com
Verified Purchaser
Customer has been confirmed to have purchased the item from Best Buy.
Verified Purchaser
Customer Rating
5
Happy
on
December 19, 2022
Posted by:
Mof2
Verified Purchase:
Yes
Happy with my purchase. Color is as pictured and rolls smoothly. Looking forward to using it on an upcoming trip.
I would recommend this to a friend!
Written by a customer while visiting
samsonite.com
Verified Purchaser
Customer has been confirmed to have purchased the item from Best Buy.
Verified Purchaser
Customer Rating
5
Bought it last month and my family loves it.
on
December 19, 2022
Posted by:
BYeung
Verified Purchase:
Yes
Lovely color. Bought it last month and my family loves it.
Written by a customer while visiting
samsonite.com
Verified Purchaser
Customer has been confirmed to have purchased the item from Best Buy.
Verified Purchaser
Customer Rating
5
No issue
on
December 19, 2022
Posted by:
Reza
Verified Purchase:
Yes
no issues! It was easy and smooth process as it should be
Written by a customer while visiting
samsonite.com
Verified Purchaser
Customer has been confirmed to have purchased the item from Best Buy.
Verified Purchaser
Customer Rating
1
Dissatisfied
on
December 19, 2022
Posted by:
Eros
Verified Purchase:
Yes
It failed my expectations of the product. Don't buy.
Response from samsonite.com
By
Katie
,
eCommerce
,
December 21, 2022
Hello, thank you for your review, we appreciate the feedback.
Written by a customer while visiting
samsonite.com
Verified Purchaser
Customer has been confirmed to have purchased the item from Best Buy.
Verified Purchaser
Customer Rating
5
Exceeded my expectations.
on
December 19, 2022
Posted by:
Rosie O.
from
Orange County, CA
Verified Purchase:
Yes
I highly recommend this product. It’s of good quality.
I would recommend this to a friend!
Written by a customer while visiting
samsonite.com
Verified Purchaser
Customer has been confirmed to have purchased the item from Best Buy.
Verified Purchaser
Customer Rating
4
Poor wheel mechanisms
on
December 18, 2022
Posted by:
Elad
from
Utah
Verified Purchase:
Yes
I've used this luggage on one trip but been displeased with the wheels. It didn't roll smoothly requiring constant attention and correction.
Otherwise it's been very acceptable
Written by a customer while visiting
samsonite.com
Verified Purchaser
Customer has been confirmed to have purchased the item from Best Buy.
Verified Purchaser
Customer Rating
4
Very nice item
on
December 18, 2022
Posted by:
NC Photographer
from
Crabtree NC
Verified Purchase:
Yes
Very nice suitcase...just hoping it will be large enough for a trip abroad in March!
Written by a customer while visiting
samsonite.com
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