Customer reviews from samsonite.com
Samsonite - Freeform 28" Expandable Spinner Suitcase - Black
Average customer rating
4.3
(1,364 Reviews)
Rating breakdown 1,364 reviews
5 Stars
986
4 Stars
143
3 Stars
55
2 Stars
67
1 Star
113
79%of customers recommend this product.
(
722 out of
914)
Customer Reviews for Samsonite - Freeform 28" Expandable Spinner Suitcase - Black
Posted by: Anete
from California
Verified Purchase:Yes
Everything was perfect!Got on right tume end the quality is excellent!!
Written by a customer while visiting samsonite.com
Posted by: Karin B
Verified Purchase:Yes
Perfect size. Light and easy to maneuver through an airport.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Cara
Verified Purchase:Yes
One of the two travel cases doesn’t spin smoother. One wheel locks.
No, I would not recommend this to a friend.
Response from samsonite.comBy Katie, eCommerce, January 4, 2023
Hello, thank you for letting us know! We are so sorry to hear this. Our customer service team is experiencing higher than average call volumes and as a result are taking a bit longer than normal to respond. We have escalated your issue, and someone will reach out to you as soon as possible to help with a resolution.
Written by a customer while visiting samsonite.com
Posted by: Traveler52
Verified Purchase:Yes
Looks great. Wheels easy. Haven't used on vacation yet.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Angela S. Florida
Verified Purchase:Yes
Very light and roomy, rolls great as well. Love it!
Written by a customer while visiting samsonite.com
Posted by: David.
from Utah
Verified Purchase:Yes
Really spacious. Was able to have all the clothes on one side and the shoes on the other. Still had more room but was a 49 pounds. Is easy to go over 50 pounds with this.
Written by a customer while visiting samsonite.com
Posted by: Ryan A L
Verified Purchase:Yes
Good luggage - would recommend for anyone who travels
Written by a customer while visiting samsonite.com
Posted by: Michael Smolyak
Verified Purchase:Yes
Solid, lightweight, rolls well, good-quality zippers.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com