Customer reviews from samsonite.com
Samsonite - Freeform 31" Expandable Spinner Suitcase - Black
Average customer rating
4.4
(1,324 Reviews)
Rating breakdown 1,324 reviews
5 Stars
973
4 Stars
138
3 Stars
53
2 Stars
58
1 Star
102
80%of customers recommend this product.
(
708 out of
882)
Customer Reviews for Samsonite - Freeform 31" Expandable Spinner Suitcase - Black
Posted by: Carrie28382
Verified Purchase:Yes
I love the suitcase and it’s super tough and seems good quality in that it definitely protects your items. However, the color being light blue makes it scratch and get beat up after the first use. Used it once and it already looks so beat up and permanently scuffed up. Kind of a bummer, given that I have a pink in a different brand and material and it didn’t do that due to the difference in material being hard to scuff up. Wouldn’t buy again.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Posted by: ACBH
from Dallas, TX
Verified Purchase:Yes
Nice luggage but it is so easily scratched that after one single flight it was so banged up that it looked 5 years old. Wouldn’t purchase again.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Posted by: BigDave
from Philadelphia, PA
Verified Purchase:Yes
Very happy with our medium spinners. Size is perfect (hard to pack more than 50lbs in this size). Easy to pack and roomy on the inside. The hard case gives us comfort checking the bag. Materials and workmanship is great. The built in tag is a waste... got lost on first trip.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: EofO
from Tampa, FL
Verified Purchase:Yes
If there is internal pressure, the zipper will miss some clips as it zips. This results in unsecured luggage and jams when trying to do undo the zipper. Nice otherwise, just needs a better zipper to be good.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Posted by: Gabriel
Verified Purchase:Yes
The zippers of the suitcase break, they open when trying to close it. Both outsiders and insiders. Very poor quality, I don't recommend this model at all.
Written by a customer while visiting samsonite.com
Posted by: Lindsey K
from Florida
Verified Purchase:Yes
Not very compact and doesn’t hold a lot of stuff. Is however, lightweight and easy to maneuver. Got very scratched up as a checked bag. Is a beautiful piece of luggage though. Mixed feelings on this one.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Customer Rating
4
Dimensions too large
on January 11, 2022
Posted by: Roggie
from Wahoo NE
Dimensions including wheels are about 1 inch too large for most domestic flights (22 x14 x 9). I would rather not take a chance at the airport. Why make them too large?
Written by a customer while visiting samsonite.com
Posted by: Chellie138
Verified Purchase:Yes
Love this bag so much. I bought the light blue one and got the black one for my husband. It is very spacious and very secure. Highly recommend.
Written by a customer while visiting samsonite.com