Customer reviews from samsonite.com
Samsonite - Freeform 31" Expandable Spinner Suitcase - Black
Average customer rating
4.4
(1,309 Reviews)
Rating breakdown 1,309 reviews
5 Stars
969
4 Stars
135
3 Stars
51
2 Stars
56
1 Star
98
81%of customers recommend this product.
(
702 out of
870)
Customer Reviews for Samsonite - Freeform 31" Expandable Spinner Suitcase - Black
Posted by: EofO
from Tampa, FL
Verified Purchase:Yes
If there is internal pressure, the zipper will miss some clips as it zips. This results in unsecured luggage and jams when trying to do undo the zipper. Nice otherwise, just needs a better zipper to be good.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Posted by: Gabriel
Verified Purchase:Yes
The zippers of the suitcase break, they open when trying to close it. Both outsiders and insiders. Very poor quality, I don't recommend this model at all.
Written by a customer while visiting samsonite.com
Posted by: Lindsey K
from Florida
Verified Purchase:Yes
Not very compact and doesn’t hold a lot of stuff. Is however, lightweight and easy to maneuver. Got very scratched up as a checked bag. Is a beautiful piece of luggage though. Mixed feelings on this one.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Customer Rating
4
Dimensions too large
on January 11, 2022
Posted by: Roggie
from Wahoo NE
Dimensions including wheels are about 1 inch too large for most domestic flights (22 x14 x 9). I would rather not take a chance at the airport. Why make them too large?
Written by a customer while visiting samsonite.com
Posted by: Chellie138
Verified Purchase:Yes
Love this bag so much. I bought the light blue one and got the black one for my husband. It is very spacious and very secure. Highly recommend.
Written by a customer while visiting samsonite.com
Customer Rating
5
I love my samsonite luggage!
on March 27, 2022
Posted by: mikayla209
from modesto,ca
it’s a great quality and very spacious for my winter clothes when we go Canada or my hawaii trip which fits all my outfit !
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
3
Weak thread
on April 24, 2022
Posted by: Dkinpa
from Charlotte, NC
I love my spinner, but the zippers are starting to pull away from the case. I am concerned that the thread is not going to hold. We have only had our pieces for six months, and we don’t travel every month. I do not think these are going to hold up in the long run.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Posted by: Vickie
Verified Purchase:Yes
The button on the back of suitcase to hold the handle dropped right away even before the 1st use
Written by a customer while visiting samsonite.com