Customer reviews from samsonite.com
Samsonite - Freeform 31" Expandable Spinner Suitcase - Black
Average customer rating
4.4
(1,311 Reviews)
Rating breakdown 1,311 reviews
5 Stars
968
4 Stars
137
3 Stars
51
2 Stars
56
1 Star
99
81%of customers recommend this product.
(
703 out of
872)
Customer Reviews for Samsonite - Freeform 31" Expandable Spinner Suitcase - Black
Posted by: Tina98
from CT
Verified Purchase:Yes
worth the price, light-weight, sturdy, graceful color, prudent choice
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
2
I am dissapointed
on October 9, 2021
Posted by: oobobobo27
Samsonite is typically my go-to for luggage purchases, but this model came with a lock that is difficult to open up and figure out; there were no instructions attached nor does the product come unlocked to give the customer to choice to open up or lock the suitcase. This is annoying; my trip leaves in 2 days and I still haven't been able to open up the bag. I am so dissapointed.
Written by a customer while visiting samsonite.com
Posted by: C. Vanessa
Verified Purchase:Yes
I purchased this for my 30 day trip to Mexico. It was the perfect size for all of my items and left room for me to bring a few things back. Definitely happy with my purchase
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Carrie28382
Verified Purchase:Yes
I love the suitcase and it’s super tough and seems good quality in that it definitely protects your items. However, the color being light blue makes it scratch and get beat up after the first use. Used it once and it already looks so beat up and permanently scuffed up. Kind of a bummer, given that I have a pink in a different brand and material and it didn’t do that due to the difference in material being hard to scuff up. Wouldn’t buy again.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Posted by: ACBH
from Dallas, TX
Verified Purchase:Yes
Nice luggage but it is so easily scratched that after one single flight it was so banged up that it looked 5 years old. Wouldn’t purchase again.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Posted by: BigDave
from Philadelphia, PA
Verified Purchase:Yes
Very happy with our medium spinners. Size is perfect (hard to pack more than 50lbs in this size). Easy to pack and roomy on the inside. The hard case gives us comfort checking the bag. Materials and workmanship is great. The built in tag is a waste... got lost on first trip.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: EofO
from Tampa, FL
Verified Purchase:Yes
If there is internal pressure, the zipper will miss some clips as it zips. This results in unsecured luggage and jams when trying to do undo the zipper. Nice otherwise, just needs a better zipper to be good.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Posted by: Gabriel
Verified Purchase:Yes
The zippers of the suitcase break, they open when trying to close it. Both outsiders and insiders. Very poor quality, I don't recommend this model at all.
Written by a customer while visiting samsonite.com