Customer reviews from samsonite.com
Samsonite - Freeform 31" Expandable Spinner Suitcase - Black
Average customer rating
4.4
(1,311 Reviews)
Rating breakdown 1,311 reviews
5 Stars
968
4 Stars
137
3 Stars
51
2 Stars
56
1 Star
99
81%of customers recommend this product.
(
703 out of
872)
Customer Reviews for Samsonite - Freeform 31" Expandable Spinner Suitcase - Black
Customer Rating
2
Disappointed in overall quality for the price
on September 6, 2021
Posted by: Katie Z
Recently purchased the large spinner in baby blue. The bag itself is beautiful, super roomy. The interior is nicely designed. However, for how much I paid for this suitcase, I would’ve expected much higher quality. After only one trip, my bag is completely covered in dents and scratches that I can’t rub out with cleaners. One of the tsa lock teeth also got completely bent on the literal first leg of my first trip using this bag….ridiculous. And the sad part is the flight was short, so the bag likely had minimal handling. For the price seems like very poor quality, I would personally not recommend this bag as I was very disappointed after first use.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Posted by: Linda M
Verified Purchase:Yes
I am so happy with my carry-on spinner- great quality - roomy and overall a fabulous piece of luggage. Used it already on airplane flight - nice not to have to check bag.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Anonymous
Verified Purchase:Yes
Just took my free form sprinter ( large ) on the road. It did a great job of handling my overpacking and extra items added on the way home. The wheels handled the weight perfectly. Thanks Samsonite
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: KayP
Verified Purchase:Yes
it is not a sturdy as I thought it would be for being Samsonite. It did not come with a key for the lock and when I inquired to the company I have have never heard back from them.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Posted by: Diane
Verified Purchase:Yes
I like my new luggage. The easy rollers go in all directions. My concern is the scratches and dings it received during travel.
Written by a customer while visiting samsonite.com
Posted by: Anonymous
from Dallas, TX
Verified Purchase:Yes
The zipper broke open the first time I closed the bag
Written by a customer while visiting samsonite.com
Posted by: VMAC
from Seattle WA
Verified Purchase:Yes
It looks nice and is very light and has a large capacity at the same time. I really like the color! however, I haven't actually USED it yet so can't say too much more. Perhaps another review sometime mid-October?
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Bhanu
from Colfax, North Carolina
Verified Purchase:Yes
Strong and easy. Likes compartment separation. It would be really great if it would weigh bit less.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com