Customer reviews from samsonite.com
Samsonite - Freeform 31" Expandable Spinner Suitcase - Black
Average customer rating
4.4
(1,309 Reviews)
Rating breakdown 1,309 reviews
5 Stars
969
4 Stars
135
3 Stars
51
2 Stars
56
1 Star
98
81%of customers recommend this product.
(
702 out of
870)
Customer Reviews for Samsonite - Freeform 31" Expandable Spinner Suitcase - Black
Posted by: Anonymous
from Lakeland, FL
Verified Purchase:Yes
Love the set, the color is the same. I already knew about the quality because my husband has the same luggage since a few years ago and is excellent. You won’t regret it.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
5
I like it so much! This is my second time to get i
on March 5, 2021
Posted by: JJXD
from Great Lakes, IL
Verified Purchase:Yes
I like it so much! This is my second time to get it!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Justin
Verified Purchase:Yes
Great bag, love the colors and functionality. Unfortunately, it scratches and scuffs really easy.
Written by a customer while visiting samsonite.com
Customer Rating
2
Easily scratched
on May 2, 2021
Posted by: Crystan6550
from Dallas
I received this luggage set for Christmas and was originally so excited to show off my mint suitcases but these are awful. They are cheap plastic that show every scratch and stay dirty looking. So disappointing!
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Posted by: Madison
from Seattle, WA
Verified Purchase:Yes
Saw someone in the airport with it and had to have it! Super cute and sleek design. I bought the light blue color.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Lindsey
from Arkansas
Verified Purchase:Yes
Sturdy and easy to roll. TSA lock was a little difficult to change the combination to but it is nice to have. Disappointed that even though it is labeled as an international carry-on size it is too big for Delta carry-on but they have the dimensions listed so just be sure to check what your airline restrictions are
Written by a customer while visiting samsonite.com
Customer Rating
1
Zipper Broke on first flight
on July 26, 2021
Posted by: hattrck24
from Cincinnati, OH
I bought this earlier this month for a trip to LA. On one trip it received a lot of scratches which doesnt bother me, but the zipper which goes into the lock was bent on its maiden voyage. So on the return flight home I had to use a lock I picked up to keep the luggage securely locked shut. The suitcase itself works great, but a hard plastic instead of metal zipper on the outside of the suitcase is a major flaw.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Posted by: Anonymous
Verified Purchase:Yes
Zipper lock broke after first flight. So disappointing.
Written by a customer while visiting samsonite.com