Customer reviews from samsonite.com
Samsonite - Freeform 28" Expandable Spinner Suitcase - Black
Average customer rating
4.3 out of 5
4.3
(1,364 Reviews)
Open Ratings Snapshot
Rating breakdown 1,364 reviews
5 Stars
986
4 Stars
143
3 Stars
55
2 Stars
67
1 Star
113
79%of customers recommend this product. 
(
722 out of 914
)
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Customer Reviews for Samsonite - Freeform 28" Expandable Spinner Suitcase - Black
Customer Rating
5 out of 5
5
Looks great and spins like a dream.
on March 14, 2023
Posted by: Kaidy
from Nashville, TN
Verified Purchase:Yes
Have this same luggage in another color but got this one as it looks great. Love this luggage!
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Customer Rating
4 out of 5
4
Better than the previous Samsonite carry on.
on March 5, 2023
Posted by: MC mckoy
Verified Purchase:Yes
lightweight and easy to roll around, no issues so far. About half the weight of my previous Samonite carry on that lasted many years.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
4 out of 5
4
Beautiful, easy to use!
on March 5, 2023
Posted by: Anya
from NY
I gave this set 4 stars because I would suggest to never make luggage in the color white ever again. After using this set for the first time, it makes my luggage look as though I had it for 10 years. Who in the world would buy why suitcases they asked? Me! :( … But… I would buy this set again, but in a different color. So smooth to use and I especially love the expanding feature.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
4 out of 5
4
Perfect color and style
on March 4, 2023
Posted by: PConn
from Louisville, KY
Verified Purchase:Yes
I love the color and the look of this suitcase. But don’t play with the TSA lock until you read the instructions
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
5 out of 5
5
I recommend it
on March 3, 2023
Posted by: Chris Dunkin
from Houston, TX
Verified Purchase:Yes
Great so far, the wheels are very smooth and easy to push or pool, which is what I was looking for.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
5 out of 5
5
Great Hardshell Luggage
on March 2, 2023
Posted by: yatleung
from Scottsdale, AZ
Verified Purchase:Yes
Perfect Hardshell luggage. Light-weight. Durable. Super smooth wheels. What is not to like? It is a quality item that sells for a premium but there are often sales on this item. Just be patient. Well worth it.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
5 out of 5
5
Where’s the key?
on February 28, 2023
Posted by: suseebee
from Bellingham WA
I just got this wonderful carry-on — love everything about it (so far). However, in addition to the combination lock there’s also a key lock, but NO KEY. Is that something I have to order separately?
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
3 out of 5
3
Good luggage but cheap parts
on February 25, 2023
Posted by: Justo
Verified Purchase:Yes
The main zipper broke on our first travel, I’m still trying to get the part but had no response yet
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
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