Customer reviews from samsonite.com
Samsonite - Freeform 28" Expandable Spinner Suitcase - Black
Average customer rating
4.3 out of 5
4.3
(1,364 Reviews)
Open Ratings Snapshot
Rating breakdown 1,364 reviews
5 Stars
986
4 Stars
143
3 Stars
55
2 Stars
67
1 Star
113
79%of customers recommend this product. 
(
722 out of 914
)
Best Buy Privacy Policy
Customer Reviews for Samsonite - Freeform 28" Expandable Spinner Suitcase - Black
Customer Rating
5 out of 5
5
Excellent purchase! Very satisfied.
on April 29, 2023
Posted by: Ray J
Verified Purchase:Yes
Light and easy to maneuver! Holds more than you expect.
Written by a customer while visiting samsonite.com
Customer Rating
5 out of 5
5
Stood The Test
on April 29, 2023
Posted by: DJMikeeG
from Fortson, Georgia
Frequent Flyer here. I’ve had one for over a year that gets checked and transferred twice a week. Excellent durability! Would buy again! Only one issue. Bag handlers tore a zipper pull off. Can you help me with a replacement? Pic attached.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
4 out of 5
4
Overall good suitcase.
on April 26, 2023
Posted by: Brock.Lee
from Jacksonville FL
Verified Purchase:Yes
Retractable handle is a bit frail, I have to be super careful using it to tow the suit case as it will likely break eventually.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
5 out of 5
5
One trip done
on April 26, 2023
Posted by: Anonymous
from Knoxville, TN
Verified Purchase:Yes
We've only gone on one trip so far and are very happy with the case. This is a huge departure from the 15-year-old Silhouette case that still works but has seen better days. The new materials and design make for a very light weight and flexible suit case.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
1 out of 5
1
Not true Samsonite quality
on April 25, 2023
Posted by: Nick C
from Grand Rapids,MI
Verified Purchase:Yes
This item functions ok, but scratches very easily. Not the quality I was expecting for the money.
No, I would not recommend this to a friend.
Response from samsonite.comBy Katie, eCommerce, April 28, 2023
Hello, thank you for your review, we appreciate the feedback.
Written by a customer while visiting samsonite.com
Customer Rating
5 out of 5
5
Mr.
on April 25, 2023
Posted by: Pbarrett
from Cleveland
Verified Purchase:Yes
Great product. I would recommend Samsonite luggage
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
5 out of 5
5
Affordable quality product
on April 24, 2023
Posted by: Cris T
Verified Purchase:Yes
it's very light but sturdy. Quite happy with the purchase.
Written by a customer while visiting samsonite.com
Customer Rating
5 out of 5
5
Freeform 21” carryon suitcase grey
on April 23, 2023
Posted by: Pins
Verified Purchase:Yes
Good size and lots of packing space, durable wheels
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
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