Customer reviews from samsonite.com
Samsonite - Freeform 28" Expandable Spinner Suitcase - Black
Average customer rating
4.4
(1,336 Reviews)
Rating breakdown 1,336 reviews
5 Stars
980
4 Stars
139
3 Stars
53
2 Stars
61
1 Star
103
80%of customers recommend this product.
(
715 out of
891)
Customer Reviews for Samsonite - Freeform 28" Expandable Spinner Suitcase - Black
Posted by: Anonymous
from Boston, MA
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Just received my new Samsonite Freeform luggage and it is gorgeous! It had a sleek, elegant and sophisticated look. Can’t wait to use it!!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Grandma
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Durable and light- love the color- excited for our trip!
Written by a customer while visiting samsonite.com
Customer Rating
2
Slightly too big for most airlines
on August 22, 2025
Posted by: Lillyw
Gender:Female
Nice suitcase, but slightly too big for almost every airline. You may be forced to check it at the gate for a small fortune if they are strict.
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, August 22, 2025
Hello, we appreciate your review and feedback. The product pages on our website should contain both the external and internal dimensions of all our products because we know how important it is for every traveler to have a suitcase that fits both their needs and belongings perfectly. That said, we're sorry to hear about your experience. We will reach out shortly to follow up and see if there's anything else we can do to assist.
Written by a customer while visiting samsonite.com
Posted by: Sheryl
from Overland Park, KS
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Every stitch on this bag is precise, and the zippers are solid. A pleasure to roll thru airports...
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Steve
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Size, function and form is great. It’s look and feel and ruggedness is worth the money. Excited to use it for the first time.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Megan
from St Augustine, FL
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very light bag that rolls very well, easy to maneuver in the airport
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Jagu
from Columbus ohio
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Sturdy, durable, large enough and nice color. I would recommend it to everyone.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Anonymous
from Miami
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great piece of luggage second time buying this item.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com