Customer reviews from samsonite.com
Samsonite - Freeform 28" Expandable Spinner Suitcase - Black
Average customer rating
4.4
(1,344 Reviews)
Rating breakdown 1,344 reviews
5 Stars
980
4 Stars
140
3 Stars
54
2 Stars
61
1 Star
109
80%of customers recommend this product.
(
715 out of
898)
Customer Reviews for Samsonite - Freeform 28" Expandable Spinner Suitcase - Black
Posted by: Paul
from UK
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great well put together storage, easy to use and feels structurally secure.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Adam
from New York,NY
Gender:Male
Verified Purchase:Yes
This size is perfect for international travel, I would recommend it to international travel lover.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Heavytraveler
from Rockledge, FL
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love Freeform Large Spinner. Not just light weight but also the quality and outside black paint touch feels so elegancy.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Northwest Traveler
Verified Purchase:Yes
[This review was collected as part of a promotion.] Well designed, lightweight and functional. Good for overseas travel.
Written by a customer while visiting samsonite.com
Posted by: Michigan Customer
from Ann Arbor, MI
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] This suitcase is lightweight, can carry a lot, and of good quality.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
3
Spinner Carryon is Larger than most airlines allow
on July 24, 2025
Posted by: Jim
from Hardeeville, SC
Gender:Male
I bought this carry on spinner with plans to do quite a bit of airline traveling and I needed a quality carry-on. The external 23" size and 10" width stated are larger than than the allowable size in the airline guide you provide on your webpage. So far the gate agents have not questioned it, but last year I flew on flights where the agents required customers to squeeze their luggage into the hard templates. I used to have soft cloth luggage where it was possible to do that but your hard sized luggage does not. Samsonite should not be selling luggage that is known to exceed the airlines requirements and marketing it as a "Carry-On".
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, July 26, 2025
Thank you for this feedback! We're sorry to hear that this did not meet your expectations. We want to make sure that you're satisfied with your purchase, so we will reach out shortly to see if there's anything we can do to assist and make this right for you.
Written by a customer while visiting samsonite.com
Posted by: Anonymous
from Boston, MA
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Just received my new Samsonite Freeform luggage and it is gorgeous! It had a sleek, elegant and sophisticated look. Can’t wait to use it!!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Grandma
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Durable and light- love the color- excited for our trip!
Written by a customer while visiting samsonite.com