Customer reviews from samsonite.com
Samsonite - Freeform 28" Expandable Spinner Suitcase - Black
Average customer rating
4.4
(1,344 Reviews)
Rating breakdown 1,344 reviews
5 Stars
980
4 Stars
140
3 Stars
54
2 Stars
61
1 Star
109
80%of customers recommend this product.
(
715 out of
898)
Customer Reviews for Samsonite - Freeform 28" Expandable Spinner Suitcase - Black
Posted by: Phil P
from Philadelphia, PA
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great, light and roomy suitcase! Spinners are great and it rolls through airports like a champ. Lots of room.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Joe
from Las Vegas NV
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Nice design and Decent quality, except the wheels seem lack-luster. Time Will Tell
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Dm
from Dallas, Texas
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Solidly built and plenty of room for all I need to carry.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Randy
from Detroit,MI
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Quality isn’t as great as your older hard shell rollers. Thinner plastic
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, March 14, 2025
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting samsonite.com
Posted by: Mjo
from Ca
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Light, simple, and able to pack alot without dofficulty.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Tom
from New york
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Ordered two and absolutely love them! Seems very durable with a slick look
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Nana
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love my new suitcase so much I bought a second one.
Written by a customer while visiting samsonite.com
Posted by: Paul
from Texas
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Well made and very nice looking suitcase. I love the light weight yet durable construction of the suit case. I am happy we bought the suitcase and I know we will get many years of traveling using the suitcase.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com