Customer reviews from samsonite.com
Samsonite - Freeform 28" Expandable Spinner Suitcase - Black
Average customer rating
4.4 out of 5
4.4
(1,336 Reviews)
Open Ratings Snapshot
Rating breakdown 1,336 reviews
5 Stars
980
4 Stars
139
3 Stars
53
2 Stars
61
1 Star
103
80%of customers recommend this product. 
(
715 out of 891
)
Best Buy Privacy Policy
Customer Reviews for Samsonite - Freeform 28" Expandable Spinner Suitcase - Black
Customer Rating
5 out of 5
5
Little Pro
on January 8, 2025
Posted by: Angie L
from Rosharon TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] Nice size for carryon, holds a weeks worth of clothes
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
5 out of 5
5
Smooth and sturdy
on January 15, 2025
Posted by: Branden
from Coral Springs, Florida
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Smooth and solid luggage! Only downside is the handle doesn't go up as much as my previous luggage to easily put my backpack on
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
5 out of 5
5
Great Suitcase
on February 13, 2025
Posted by: Phil P
from Philadelphia, PA
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great, light and roomy suitcase! Spinners are great and it rolls through airports like a champ. Lots of room.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
4 out of 5
4
DECENT
on March 11, 2025
Posted by: Joe
from Las Vegas NV
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Nice design and Decent quality, except the wheels seem lack-luster. Time Will Tell
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
5 out of 5
5
Great Samsonite
on March 11, 2025
Posted by: Dm
from Dallas, Texas
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Solidly built and plenty of room for all I need to carry.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
3 out of 5
3
Less durability
on March 12, 2025
Posted by: Randy
from Detroit,MI
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Quality isn’t as great as your older hard shell rollers. Thinner plastic
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care TeamMarch 14, 2025
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting samsonite.com
Customer Rating
5 out of 5
5
Light and simple
on March 13, 2025
Posted by: Mjo
from Ca
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Light, simple, and able to pack alot without dofficulty.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
5 out of 5
5
Great value for money
on March 31, 2025
Posted by: Tom
from New york
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Ordered two and absolutely love them! Seems very durable with a slick look
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
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