Customer reviews from samsonite.com
Samsonite - Freeform 31" Expandable Spinner Suitcase - Black
Average customer rating
4.4
(1,311 Reviews)
Rating breakdown 1,311 reviews
5 Stars
968
4 Stars
137
3 Stars
51
2 Stars
56
1 Star
99
81%of customers recommend this product.
(
703 out of
872)
Customer Reviews for Samsonite - Freeform 31" Expandable Spinner Suitcase - Black
Posted by: Yssa Y
from Oakland, CA
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] My favorite check in bag! Very sturdy and long-standing. I wish the blackout color will be back soon.
Written by a customer while visiting samsonite.com
Posted by: Jason
from California
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great suitcase. Buy as a pair so you can have the small suitcase filled and put into the large suitcase. Then bring back the large suitcase filled with travel goodies.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Mohammed
from Yanbu, Saudi Arabia
Gender:Male
Verified Purchase:Yes
Amazing as expected, very good quality with great price
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Rpayton
from Arizona
Verified Purchase:Yes
[This review was collected as part of a promotion.] Nice piece. Very lightweight to allow for fully loading and making weight. Bag holds up really well. Excellent zippers, cavernous space inside. This is our second one purchased.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
2
Disappointing!
on April 17, 2025
Posted by: False advertising
Gender:Male
Just bought 2 Freeform Large Spinners that are advertised with "Overall Dimensions: 31.1 in. x 20.9 in. x 13.8 in." All of these 3 dimensions do not much actual measurements regardless of how you extend the retractable handles. Actual dimensions as measured in the attached photos are: 29-7/8" x 20" x 12". Very disappointed. I needed the 31" height to fit a 28-inch exercise roller that I must have during my travels.
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, April 22, 2025
Thank you for this feedback! We're sorry to hear that this did not meet your expectations. We want to make sure that you're satisfied with your purchase, so we will reach out shortly to see if there's anything we can do to assist and make this right for you.
Written by a customer while visiting samsonite.com
Posted by: Lupe Lepore
Verified Purchase:Yes
[This review was collected as part of a promotion.] Sturdy and lots of room inside Rolls really nicely
Written by a customer while visiting samsonite.com
Posted by: Yi
from FL
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very stylish, light weight, it seems very durable.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Anonymous
from Pa
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great price for this product and very happy with this suitcase
I would recommend this to a friend!
Written by a customer while visiting samsonite.com