Customer reviews from samsonite.com
Samsonite - Freeform 31" Expandable Spinner Suitcase - Black
Average customer rating
4.4
(1,309 Reviews)
Rating breakdown 1,309 reviews
5 Stars
969
4 Stars
135
3 Stars
51
2 Stars
56
1 Star
98
81%of customers recommend this product.
(
702 out of
870)
Customer Reviews for Samsonite - Freeform 31" Expandable Spinner Suitcase - Black
Customer Rating
4
Great wheels
on February 26, 2025
Posted by: Ona16
from NYC
Gender:Female
I purchased this set September of 2024. It’s been on 6 trips since then. Very study and easy to maneuver. My only gripe is it scratches easily. The front of my luggage had deep scratches after one trip.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Joe
from Las Vegas NV
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Nice design and Decent quality, except the wheels seem lack-luster. Time Will Tell
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Dm
from Dallas, Texas
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Solidly built and plenty of room for all I need to carry.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Randy
from Detroit,MI
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Quality isn’t as great as your older hard shell rollers. Thinner plastic
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, March 14, 2025
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting samsonite.com
Posted by: Mjo
from Ca
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Light, simple, and able to pack alot without dofficulty.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Tom
from New york
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Ordered two and absolutely love them! Seems very durable with a slick look
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Nana
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love my new suitcase so much I bought a second one.
Written by a customer while visiting samsonite.com
Posted by: Paul
from Texas
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Well made and very nice looking suitcase. I love the light weight yet durable construction of the suit case. I am happy we bought the suitcase and I know we will get many years of traveling using the suitcase.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com