Customer reviews from samsonite.com
Samsonite - Freeform 28" Expandable Spinner Suitcase - Black
Average customer rating
4.3 out of 5
4.3
(1,364 Reviews)
Open Ratings Snapshot
Rating breakdown 1,364 reviews
5 Stars
986
4 Stars
143
3 Stars
55
2 Stars
67
1 Star
113
79%of customers recommend this product. 
(
722 out of 914
)
Best Buy Privacy Policy
Customer Reviews for Samsonite - Freeform 28" Expandable Spinner Suitcase - Black
Customer Rating
5 out of 5
5
Sturdy & Easy to Handle
on May 7, 2018
Posted by: Ginger
from Atlanta, GA
Verified Purchase:Yes
Having 8 wheels really improves handling over the standard 4 wheel spinners I've had in the past and it has a very stylish look. I also purchased the 24" for my checked bag, where I found that the handle felt a little weak once the pounds were added on (between 30 - 47 lbs), but I was still able to manage quite well.
Pros: 8 Wheels, Easy To Carry, Stylish
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
4 out of 5
4
Satisfactory Performance
on May 7, 2018
Posted by: Ginger
from Atlanta, GA
Verified Purchase:Yes
I went with the plum color, which looks stylish but didn't hide scuff marks very well. The scuffing was evident immediately, but the luggage helped protect and safely deliver six bottles of wine. I noticed that the handle felt a bit weak once the weight was added on (up to 47 lbs), but I manged well enough.
Pros: 8 Wheels, Easy To Identify, Good Capacity, Stylish
Cons: Scuffs easily, Weak Handle
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
5 out of 5
5
Stylish Design
on May 3, 2018
Posted by: Roxygen
from Jackson Michigan
Verified Purchase:Yes
Good quality for decent price . very Stylish....
Pros: Stylish
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
5 out of 5
5
Good quality
on April 26, 2018
Posted by: Grace
from Skokie, IL
Verified Purchase:Yes
Good quality and good price.
Pros: Easy To Access Items, Easy To Carry, Easy To Identify, Good Capacity, High Quality, Lightweight, Stylish
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
5 out of 5
5
I would buy this product again
on April 26, 2018
Posted by: Dave
from North Miami Beach, FL
Verified Purchase:Yes
Traveling to Europe and Cruising
Pros: Easy To Access Items, Easy To Carry, Easy To Identify, Good Capacity, High Quality, Lightweight, Stylish
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
5 out of 5
5
Great spinners
on April 23, 2018
Posted by: Kw
from Grand Rapids, Mi
Verified Purchase:Yes
Xx
Pros: Good Capacity, High Quality, Stylish
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
5 out of 5
5
It holds up well
on April 19, 2018
Posted by: Morgan
from Alaska
Verified Purchase:Yes
So far it's gotten scratched up, no tears or breakage.
Pros: Easy To Access Items, Easy To Carry, Easy To Identify, Good Capacity, High Quality, Lightweight
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
1 out of 5
1
Terrible quality and worst customer service ever.
on April 14, 2018
Posted by: Kats
from California
Verified Purchase:Yes
Scratches easily. After the first use it looks old and beat up.
Pros: Lightweight
Cons: Poor Quality
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
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