Customer reviews from samsonite.com
Samsonite - Freeform 28" Expandable Spinner Suitcase - Black
Average customer rating
4.3
(1,364 Reviews)
Rating breakdown 1,364 reviews
5 Stars
986
4 Stars
143
3 Stars
55
2 Stars
67
1 Star
113
79%of customers recommend this product.
(
722 out of
914)
Customer Reviews for Samsonite - Freeform 28" Expandable Spinner Suitcase - Black
Posted by: Johnny
from Atlanta
Verified Purchase:Yes
#sweepstakes
Pros: High Quality, Lightweight
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
2
Easy to scratch
on November 6, 2018
Posted by: Lana
from Philadelphia, PA
I got it already with a big scratch on the bottom, but there was no time to exchange. I chose this particular suitcase for its facade. I was happy to it until I grazed the first corner. The suitcase was scratched while still at the airport, and after the trip, I wanted to throw it out.
Pros: Lightweight, Stylish
Cons: Looks good till you use it the first time
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Customer Rating
5
lightweight design let you feel nothing to pick up
on November 6, 2018
Posted by: Terence
from Oregon
Verified Purchase:Yes
lightweight and modern outlook
Pros: Easy To Carry, High Quality, Lightweight
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
1
awkward at best
on November 2, 2018
Posted by: disappointed traveler
from Washington, DC
I bought this bag for a multi-stop trip. I couldn't prop open the top while packing. I didn't think much of it at the time. When I picked up my bag, I was surprised at the large number of scrapes on it. This bag is not a true 3D rectangle. Rather, it has eight sides. This makes balancing to pack or unpack very difficult. I suspect this also made it more vulnerable to scratches. The person with whom I was traveling had a traditional hard, four wheeled Samsonite. That one had fewer scratches after > 20 trips than mine did after one. I am so disappointed in this purchase. I thought I could count on Samsonite. I was wrong.
Pros: Lightweight
Cons: Poor Quality, difficult to balance, Difficult to Pack
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Posted by: Sam
from Chicago
Verified Purchase:Yes
It's rugged. I like it.
Pros: Easy To Carry, Easy To Identify, Good Capacity, High Quality
Written by a customer while visiting samsonite.com
Posted by: Hokiegal00
from Troutville, Va
Verified Purchase:Yes
Easy to use. Carries everything I need to
Pros: Easy To Access Items, Easy To Carry, Easy To Identify, Good Capacity, High Quality, Lightweight, Stylish
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Hokiegal00
from Troutville, Va
Verified Purchase:Yes
Super easy to use!
Pros: Easy To Access Items, Easy To Carry, Easy To Identify, Good Capacity, High Quality, Lightweight, Stylish
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
2
not the sturdy suitcase i was hoping for
on October 23, 2018
Posted by: sad customer
from utah
i bought two of the samsonite freeforms for a 4 month trip around europe. upon landing in europe, the very first flight of many, one of the suitcases had been horribly damaged. the combo lock had been completely busted to the point i had to break the zippers to get it open. then when the other suitcase was knocked over, the pull handle hit a wall and snapped off instantly. not sure if i should blame samsonite or the airline/myself for this, but i feel that if the suitcases had been more sturdy these problems could've been avoided. i understand suitcases are not indestructible but it's outrageous that they were both damaged so badly the first time i used them. other than that i loved the suitcases, lightweight, good looking, and great storage capacity. very sad to see them go.
Pros: Easy To Access Items, Good Capacity, Lightweight, Stylish
Cons: Bad Zippers, Poor Quality
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com