Customer reviews from samsonite.com
Samsonite - Freeform 28" Expandable Spinner Suitcase - Black
Average customer rating
4.3
(1,353 Reviews)
Rating breakdown 1,353 reviews
5 Stars
983
4 Stars
140
3 Stars
55
2 Stars
63
1 Star
112
79%of customers recommend this product.
(
718 out of
905)
Customer Reviews for Samsonite - Freeform 28" Expandable Spinner Suitcase - Black
Customer Rating
5
Great product!
on March 26, 2026
Posted by: Robert
I love the carry-on but nowhere in the suitcase or box did it show me how to set the combination lock. I had to go on line to find the directions!
Written by a customer while visiting samsonite.com
Customer Rating
5
Sleek, lightweight and pretty
on April 10, 2026
Posted by: Bouncybeats
[This review was collected as part of a promotion.] I’ve taken 2 trips with the Freeform Spinner and was very happy! So smooth and light, it just glides. With all of the frustrations at the airport and traveling these days it’s really nice to have the perfect luggage!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: svalera
from The Woodlands TX
Verified Purchase:Yes
Personal travel
Pros: High Quality, Lightweight
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Josh
from New York, NY
Verified Purchase:Yes
LOVE IT!
Pros: High Quality, Lightweight, Stylish
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: CC
from chicago
Verified Purchase:Yes
the directions on opening the piece of luggage was missing a key point which was that you needed to push in the TSA lock in addition to the instructions provided with the luggage. Necessitated a call to customer service
Pros: Easy To Carry, Lightweight, Stylish
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Frank
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] It is lightweight and a terrific color. Highly recommend for carry on luggage.
Written by a customer while visiting samsonite.com
Posted by: J
from New York
Verified Purchase:Yes
So far so good, only taken on 1 trip. Holds up well, got involuntarily checked and still came out fine
Pros: Easy To Carry, Good Capacity, High Quality
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Mikaela
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] Beautiful suitcase and well made. Good size for carry on.
Written by a customer while visiting samsonite.com