Customer reviews from samsonite.com
Samsonite - Freeform 31" Expandable Spinner Suitcase - Black
Average customer rating
4.4
(1,309 Reviews)
Rating breakdown 1,309 reviews
5 Stars
969
4 Stars
135
3 Stars
51
2 Stars
56
1 Star
98
81%of customers recommend this product.
(
702 out of
870)
Customer Reviews for Samsonite - Freeform 31" Expandable Spinner Suitcase - Black
Customer Rating
1
Very disappointing purchase; extremely low quality
on April 19, 2022
Posted by: SharonK
from New York
Verified Purchase:Yes
After one single use where the suitcase was half empty, the stitches are coming apart around the zipper. The quality of the outside material is also extremely low — after one trip, the wear and tear is so evident, it looks like I’ve had the suitcase for years. I usually live Samsonite luggage, but this has been a very disappointing purchase — would not recommend.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Posted by: Mark S
from Connecticut
Verified Purchase:Yes
Strong construction, sturdy wheels, and priced for the frequent (monthly) domestic (22x14x9) traveler. My last samsonite carry on lasted 7 years. I have no doubt this will too.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Happy customer 55
from Ohio
Verified Purchase:Yes
Smooth roll, light weight, and nice design. Worth the money.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: waynehuu
Verified Purchase:Yes
Ships too late. I wasn’t able to receive it since I moved out.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Posted by: hdhr
Verified Purchase:Yes
big improvement on delivery time. big improvement on delivery time.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: AA22
from Central NJ
Verified Purchase:Yes
Nice carry on, loved the wheels and space, perfect
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: rbarron2
from Orange, CA
Verified Purchase:Yes
Bought online brand new. Went on my first trip. Back plastic fell off right away. Stylish but doesn’t seem sturdy.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Posted by: Cindy Shi
Verified Purchase:Yes
It looks very nice, But due to the shape , the actual size and room might be smaller than what the product is labeled.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com