Customer reviews from samsonite.com
Samsonite - Freeform 28" Expandable Spinner Suitcase - Black
Average customer rating
4.3
(1,364 Reviews)
Rating breakdown 1,364 reviews
5 Stars
986
4 Stars
143
3 Stars
55
2 Stars
67
1 Star
113
79%of customers recommend this product.
(
722 out of
914)
Customer Reviews for Samsonite - Freeform 28" Expandable Spinner Suitcase - Black
Posted by: Colleen
from Undisclosed
Verified Purchase:Yes
Very light, rolls, spins very easy and holds a lot!!
Written by a customer while visiting samsonite.com
Customer Rating
5
I would definitely recommend this to a friend.
on September 11, 2019
Posted by: SHIVAJI
from Undisclosed
Verified Purchase:Yes
Purchased it after a lot of research as I am into frequent long distance traveling. Quality is top notch, coupled with the classy yet attractive finish. Though it is too premature to comment on it's reliability, I think Samsonite sure have got it right in terms of design and space.
Written by a customer while visiting samsonite.com
Posted by: Celestine
from Undisclosed
Verified Purchase:Yes
I have not traveled yet. However, I like it so far because it is lightweight and durable
Written by a customer while visiting samsonite.com
Posted by: Finnette
from Undisclosed
Verified Purchase:Yes
Beautiful. lightweight. Great wheels. Zipper & lock. We even bought 2!
Written by a customer while visiting samsonite.com
Posted by: Reuela
from Undisclosed
Verified Purchase:Yes
I'm loving this luggage. So sleek and fashionable.
Written by a customer while visiting samsonite.com
Posted by: richard
from Undisclosed
Verified Purchase:Yes
Bought two bags. One is defective and customer service had me jump through hoops to return product. Sent them photos and info as requested. To date they have not responded. (Two weeks). Not impressed!
Response from samsonite.comBy samsonitepwr, samsonitepwr, September 14, 2019
Hello Richard, Thank you for contacting us about your order. We are sorry to hear about the issues you've had with your order. I will have one of our customer service representatives reach out to you directly to resolve your issue. Thank you, Samsonite Customer Service Team
Written by a customer while visiting samsonite.com
Posted by: Ryan
from Undisclosed
Verified Purchase:Yes
This is the best suitcase I have ever owned. Great size and very secure. Very lightweight and easy to roll. I am very satisfied with my purchase. #sweepstakes
Written by a customer while visiting samsonite.com
Customer Rating
5
I would definitely recommend purchasing this luggage bag.
on August 28, 2019
Posted by: Robert
from Undisclosed
Verified Purchase:Yes
I just came back from a trip and the luggage bag worked great. I was able to put away many clothes into the luggage. It was easy to maneuver around with the wheels and it's very strong meaning it handle a beating from the luggage carriers at the airport. I liked it so much that I purchased the larger one (the spinner 28 inch).
Written by a customer while visiting samsonite.com