Customer reviews from samsonite.com
Samsonite - Freeform 31" Expandable Spinner Suitcase - Black
Average customer rating
4.4
(1,309 Reviews)
Rating breakdown 1,309 reviews
5 Stars
969
4 Stars
135
3 Stars
51
2 Stars
56
1 Star
98
81%of customers recommend this product.
(
702 out of
870)
Customer Reviews for Samsonite - Freeform 31" Expandable Spinner Suitcase - Black
Posted by: Dani B
from Los Angeles, CA
Verified Purchase:Yes
Hard to call this a Samsonite. I took one international flight and the luggage has major cuts deep on the plastic and scraps and bends that make the luggage now essentially unusable. Do not buy this item, it is a joke that should not be called a suitcase.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Posted by: erica
from NY,NY
Verified Purchase:Yes
Scratched very easily and is not the best quality. Interior zipper broke on the first use.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Posted by: Luggage disappointment
from California
Verified Purchase:Yes
The first time using the luggage the zipper busted open in the airport. Very disappointed.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Posted by: Anonymous
from MPLS
Verified Purchase:Yes
Great color, a little lighter than I was expecting. Fairly confident no one will get their bag confused with mine.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: A. Hern
Verified Purchase:Yes
Great carry on easy to maneuver specially on the plane.
Written by a customer while visiting samsonite.com
Posted by: Allie C
from Denver, CO
Verified Purchase:Yes
Wheels are smooth and body of suitcase is sturdy. I love all the space inside! Will probably purchase the different sizes too!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
2
So disappointing
on August 22, 2021
Posted by: Ezradallas
from Dallas
The Luggage is gorgeous. However our first trip because of the way the stripes are made on the suitcase they look like they are 10 years old they got scratched up just from one trip. Very disappointing disappointing
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Posted by: LindaR
Verified Purchase:Yes
This came with a minor bit of damage and my requests were ignored, but it is roomy and designed to accommodate larger heavy items and boots. It's a fine no frills checked bag for the price. And it's light enough for a small person to handle, even at Heathrow.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com