Customer reviews from samsonite.com
Samsonite - Freeform 31" Expandable Spinner Suitcase - Black
Average customer rating
4.4
(1,311 Reviews)
Rating breakdown 1,311 reviews
5 Stars
968
4 Stars
137
3 Stars
51
2 Stars
56
1 Star
99
81%of customers recommend this product.
(
703 out of
872)
Customer Reviews for Samsonite - Freeform 31" Expandable Spinner Suitcase - Black
Posted by: Mom of One
from San Francisco , CA
Verified Purchase:Yes
My daughter loves it ! She used it for her summer trip in Europe.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Dani B
from Los Angeles, CA
Verified Purchase:Yes
Hard to call this a Samsonite. I took one international flight and the luggage has major cuts deep on the plastic and scraps and bends that make the luggage now essentially unusable. Do not buy this item, it is a joke that should not be called a suitcase.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Posted by: erica
from NY,NY
Verified Purchase:Yes
Scratched very easily and is not the best quality. Interior zipper broke on the first use.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Posted by: Luggage disappointment
from California
Verified Purchase:Yes
The first time using the luggage the zipper busted open in the airport. Very disappointed.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Posted by: Anonymous
from MPLS
Verified Purchase:Yes
Great color, a little lighter than I was expecting. Fairly confident no one will get their bag confused with mine.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: A. Hern
Verified Purchase:Yes
Great carry on easy to maneuver specially on the plane.
Written by a customer while visiting samsonite.com
Posted by: Allie C
from Denver, CO
Verified Purchase:Yes
Wheels are smooth and body of suitcase is sturdy. I love all the space inside! Will probably purchase the different sizes too!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
2
So disappointing
on August 22, 2021
Posted by: Ezradallas
from Dallas
The Luggage is gorgeous. However our first trip because of the way the stripes are made on the suitcase they look like they are 10 years old they got scratched up just from one trip. Very disappointing disappointing
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com