Customer reviews from samsonite.com
Samsonite - Freeform 31" Expandable Spinner Suitcase - Black
Average customer rating
4.4
(1,309 Reviews)
Rating breakdown 1,309 reviews
5 Stars
969
4 Stars
135
3 Stars
51
2 Stars
56
1 Star
98
81%of customers recommend this product.
(
702 out of
870)
Customer Reviews for Samsonite - Freeform 31" Expandable Spinner Suitcase - Black
Posted by: svalera
from The Woodlands TX
Verified Purchase:Yes
Personal travel
Pros: High Quality, Lightweight
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Josh
from New York, NY
Verified Purchase:Yes
LOVE IT!
Pros: High Quality, Lightweight, Stylish
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
5
If I were you, I would seriously consider this product.
on June 11, 2020
Posted by: David
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] I really love the style and numerous features of the luggage. The expandability of the luggage is great for when you need extra space clothes or any other personal items. Right away when I took these out of the box the quality and overall feel was fantastic. I love the spinner luggage style, this one in particular felt very nice to roll on two or four wheels. The suitcase seems to be very durable and I can't wait to see how it performs over a long period of time. Great job Samsonite
Written by a customer while visiting samsonite.com
Posted by: CC
from chicago
Verified Purchase:Yes
the directions on opening the piece of luggage was missing a key point which was that you needed to push in the TSA lock in addition to the instructions provided with the luggage. Necessitated a call to customer service
Pros: Easy To Carry, Lightweight, Stylish
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Frank
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] It is lightweight and a terrific color. Highly recommend for carry on luggage.
Written by a customer while visiting samsonite.com
Posted by: J
from New York
Verified Purchase:Yes
So far so good, only taken on 1 trip. Holds up well, got involuntarily checked and still came out fine
Pros: Easy To Carry, Good Capacity, High Quality
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Mikaela
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] Beautiful suitcase and well made. Good size for carry on.
Written by a customer while visiting samsonite.com
Customer Rating
2
Easily Damaged
on December 10, 2018
Posted by: Matt L
from Boston, MA
The suitcase is a great size, lightweight and easy to travel with, BUT the material the outer case is made of is poor. I have only traveled with this suitcase twice so far (one time I had to check the bag) and it has more wear/tear than a suitcase I had for nearly 10 years. There are significant scratches and nicks all over all the suitcase. I wouldn't recommend this bag if you're expecting it to hold up for a few years.
Pros: Easy To Carry, Easy To Identify, Good Capacity, Lightweight
Cons: Poor Quality, Tears Easily
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com