Customer reviews from samsonite.com
Samsonite - Freeform 28" Expandable Spinner Suitcase - Black
Average customer rating
4.3
(1,364 Reviews)
Rating breakdown 1,364 reviews
5 Stars
986
4 Stars
143
3 Stars
55
2 Stars
67
1 Star
113
79%of customers recommend this product.
(
722 out of
914)
Customer Reviews for Samsonite - Freeform 28" Expandable Spinner Suitcase - Black
Posted by: Branden
from Coral Springs, Florida
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Smooth and solid luggage! Only downside is the handle doesn't go up as much as my previous luggage to easily put my backpack on
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Angie L
from Rosharon TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] Nice size for carryon, holds a weeks worth of clothes
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Kami K.
from Minnesota
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have several suitcases in this line. This one was purchased for my BF because his suitcase needed to be replaced. I've traveled several times with my white size large and white carry-on and although they are beat up a little from handling, they are still holding up. Love how easily it glides. Love how much room is on the top to rest another bag and drape over the handle. I've even propped up my feet on my carry-on in the airport to relax. Since purchasing the first suitcase (Large White), I've purchased two other carry-on and another large. I keep going back.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
5
24 inch spinner
on December 25, 2024
Posted by: Dale123
from Ontario,ca
[This review was collected as part of a promotion.] Bought this case a couple of days ago, spacious, zippers smooth 10 year warranty for repairs ,closed. And buckle compartment
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Jyoti
from Virginia
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have been reading good reviews about it since quite some time and finally bought it. What i like about it that is that is light weight and spacious. Would be perfect for international travel.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Posted by: Esin
from NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] Good design, lightweight, high quality , you can pack a lot of stuff
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
4
Great Product, but Exceeds Airlines' Maximum Size
on December 16, 2024
Posted by: LuluBelle
from New Jersey
I like it and ordered it because I love the color. Unfortunately I will have to return it because I just found out (thankfully before my travel) that the overall measurement exceeds my carrier's maximum size specification for checked-in luggage). Most major airlines have a 62 in maximum limit, so this is not useful to me. I wish the product page would include this information.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Customer Rating
1
Low Quality
on December 15, 2024
Posted by: Poor Quality Spinner
from New Jersey
I used to love Samonite luggages but these last two purchases were a disappointment. The spinner is locked without instruction how to unlock it.
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, December 20, 2024
Hello, thank you for taking the time to leave your review. Your feedback is very important to us, and we will be sure to forward your comments. Our team will be in touch to see if there’s anything we can do to assist in this matter.
Written by a customer while visiting samsonite.com