Customer reviews from samsonite.com
Samsonite - Freeform 31" Expandable Spinner Suitcase - Black
Average customer rating
4.4
(1,311 Reviews)
Rating breakdown 1,311 reviews
5 Stars
968
4 Stars
137
3 Stars
51
2 Stars
56
1 Star
99
81%of customers recommend this product.
(
703 out of
872)
Customer Reviews for Samsonite - Freeform 31" Expandable Spinner Suitcase - Black
Customer Rating
5
Everything a pro traveler wants in a carry-on
on January 7, 2023
Posted by: Terrence Y
from Orange County, CA
Verified Purchase:Yes
Everything it promises to be and more. I travel a lot and always buy the best luggage such as Tumi, Travel Pro, Delsey and Samsonite. I give my older sets away because they still look good and work perfectly, but I want and need the newest since I travel professionally. I did a lot of research before I decided on the Freeform Spinner. It was rated #1 by several sites and always in the top 5. It's light, durable, has lots of space and is very easy to maneuver. These are all key when traveling. I plan on buying another one and the larger model.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: noah
from Seattle
Verified Purchase:Yes
does the job, especially like the hidden name tag feature. The zipper lock should be on the side and not the top
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
4
Easy Handling
on April 9, 2023
Posted by: Nelia
from New Jersey
Bought the Large Spinner a week ago , my son used it to an international flight .He loves it . Hopefully it will last for many years .
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
2
Looks nice, quality disappoints, wish returnable
on April 16, 2023
Posted by: Disappointed.
Verified Purchase:Yes
I love the look, color and the wheels, unfortunately I'm disappointed in the quality. Just one trip, the very 1st trip, the logo/plague already cracked and luggage is showing scratches :( While my son's Ricardo carry-on (much cheaper) still looks brand new on its 5th trip...so we know it's not airlines neglect or whatever the warranty says abt wear & tear...it's just Samsonite Freeform quality is not up to par.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Posted by: B-traveler
from San Fran
Verified Purchase:Yes
Quite pleased with it overall. The spinner wheels make it incredibly easy to maneuver, and the interior compartments are well-designed and spacious. My only critique is that the shell could be a bit sturdier; it feels slightly softer than some other options on the market.
However, this has not caused any issues thus far and I am still very happy with my purchase. Overall, I would give the Samsonite Freeform Carry-On Spinner a solid 4 stars.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Pins
Verified Purchase:Yes
Good size and lots of packing space, durable wheels
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Pbarrett
from Cleveland
Verified Purchase:Yes
Great product. I would recommend Samsonite luggage
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: JulieSo
Verified Purchase:Yes
Great product, the only complaint is the handle doesn't stay in position on the lower settings.it stays for lowering but doesn't stay if you pick up on the handle. Ie pick up the suitcase to move over stairs etc
Written by a customer while visiting samsonite.com