Customer reviews from samsonite.com
Samsonite - Freeform 31" Expandable Spinner Suitcase - Black
Average customer rating
4.4
(1,309 Reviews)
Rating breakdown 1,309 reviews
5 Stars
969
4 Stars
135
3 Stars
51
2 Stars
56
1 Star
98
81%of customers recommend this product.
(
702 out of
870)
Customer Reviews for Samsonite - Freeform 31" Expandable Spinner Suitcase - Black
Posted by: Anonymous
Verified Purchase:Yes
This was the second bag that I purchased. It’s lightweight, roomy and I just love that the wheels glide ever so smooth.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Anonymous
from Bellevue
Verified Purchase:Yes
The suitcase is good quality and the color is so pretty!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Spetznaz
from Central Washington state
Verified Purchase:Yes
Rolls like a dream and is a great looking piece of luggage. Eye catching.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Stef B
from From sunny Walnut Creek, CA
Verified Purchase:Yes
Love the look and durability of this luggage! Just double check your preferred airlines’ measurements to ensure the luggage is allowed as a carry-on.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Anonymous
Verified Purchase:Yes
Can’t get the lock open and can’t get anyone on the phone to help us.
Written by a customer while visiting samsonite.com
Posted by: Anonymous
from MARYLAND
Verified Purchase:Yes
I love the color - the spinner wheels are smooth and fluid in moment.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Anonymous
Verified Purchase:Yes
Just what we needed to complete set..
Easy to use, roll and love it
Easy to use, roll and love it
Written by a customer while visiting samsonite.com
Customer Rating
4
Great looks, poor scratch resistance!
on October 27, 2020
Posted by: Chlurr
from New York
Of all the luggage I have seen, and used, this is definitely my favorite in terms of looks. I just love the design, especially in black. I bought the entire set and I LOVE the way it looks. The down side, and only draw back was the fact that it scratches too darn easily! I lent the carry-on to my sister on one trip, and I when returned, the thing looked like it survived a war zone. As a result, I purchased covers for all 3 pieces.
The bright side of having luggage covers is that it keeps the scratches down to minimal when used (except from when I take them off to access my luggage), the down side is that no one can admire the looks of the actual luggage set when rolling through an airport. So essentially, the reason I bought the luggage, the looks, is defeated because I can't show it off without risking a TON of scratches. Still one of my favorite luggage design by far, just kind of a let down that it scratches so easily.
If it wasn't for the issue with scratches, I would give 5 stars. Truly speaking, this would deserve 3 stars because I have to use to luggage covers, but I love the looks too much to rate it as average. 4 stars seems fair enough to me.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com