Customer reviews from samsonite.com
Samsonite - Omni 28" Spinner - Caribbean blue
Average customer rating
4.5
(110 Reviews)
Rating breakdown 110 reviews
5 Stars
84
4 Stars
15
3 Stars
3
2 Stars
1
1 Star
7
88%of customers recommend this product.
(
72 out of
82)
Customer Reviews for Samsonite - Omni 28" Spinner - Caribbean blue
Posted by: MarthaC
Verified Purchase:Yes
Light weight, easy to pack, and organize. Maneuverable through parking structure and the airport.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Mamamoe
Verified Purchase:Yes
Christmas present for semester abroad in school. Literally, when at the airport, in lifting this "sturdy" suitcase out of the trunk, the top handle snapped and broke. Have no choice but to awkwardly carry this large suitcase up stairs, etc. with a broken handle for 6 months.
No, I would not recommend this to a friend.
Response from samsonite.comBy Katie, eCommerce, February 9, 2023
Hello, we are sorry to hear that you had issues with your new product. Our customer service team is experiencing higher than average call volumes and as a result are taking a bit longer than normal to respond. We have escalated your issue, and someone will reach out to you as soon as possible to help with a resolution.
Written by a customer while visiting samsonite.com
Posted by: Xenia M
from Rochester NY
Verified Purchase:Yes
I enjoy using my luggage because it is sturdy and easy to maneuver
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Syk310
Verified Purchase:Yes
I liked the design but it was oversized for Delta. I must return.
Written by a customer while visiting samsonite.com
Customer Rating
4
Great suitcase, but I preferred the medium size
on December 14, 2022
Posted by: nc_traveller
from Charlotte, NC
Verified Purchase:Yes
I gave this item 4 stars only because it was too large for me to use as a checked back. I chose to exchange for the medium spinner instead.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Shahriman
Verified Purchase:Yes
Simple design only one zip compartment. 100% solid PC with super lightweight.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
2
Wheels
on December 2, 2022
Posted by: Marine
from Cape cod MA
This luggage is great, but, wheels are not. One bump in curb. Cannot find wheel replacement? Why other than Samsonite wanting you to buy another suitcase would they not sell replacement wheels. HELP
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Posted by: Pinaytraveler
from CA
Verified Purchase:Yes
Roomy!! Just got it so im hoping it will be dependable during all my travels. I trust the brand and the reviews. I like that it’s scratch free
I would recommend this to a friend!
Written by a customer while visiting samsonite.com